Contact HomePay Time Tracker Support
Company Name: Care.com, Inc.
About: Get paid quickly and accurately with Care.com HomePay.
HomePay Time Tracker Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Care.com, Inc.
Verified email ✔✔
E-Mail: info@myhomepay.com
Website: 🌍 Visit HomePay Time Tracker Website
Privacy Policy: https://www.myhomepay.com/PrivacyPolicy.aspx
Developer: Care.com Inc
3 Most reported problems 😔💔
Useless
by Theheatherfawn
Though HomePay is a great company to use for Nanny Payroll, their app is completely useless.
It would appear to have only purpose,
which is to redirect Users to their website log-in page.
(Why waste phone storage on a redirect?)
When a User attempts to do anything other than log-in on the webpage to which this app directs them, they are met with the following script: “
“ This app is currently only available for participants of our Beta program. Stay tuned as we work to make it available to all HomePay employees and employers. “
The app’s complete uselessness undermines confidence in the company (HomePay) by sending regular emails requesting those being paid via their services to:
Get Paid Using Time Tracker
in 3 easy steps
Add Hours
Here's how it works.
Download the App
Or login to access your timesheet.
Submit hours by Friday
Submit hours by
Friday at 11:59 p.m. CST.
Check out this video for tips!
Get paid
Receive a direct deposit on pay day for your hours.
If I believed the only way to be paid accurately by HomePay was through use of this app, I would terminate my association with them immediately.
HomePay would be wise to distance themselves from this failure and remove it from the App Store.
Yes, it *is* that bad.
Won’t let you put correct hours and now won’t let me log in
by Sarmar0321
I worked from the hours of 6pm to 12am but the app won’t let me enter that, when I put that I started at 6pm it’s fine but as soon as I put the time I ended at 12am it says “start time should be before end time” but it is before my end time I start at 6 pm and end at 12am I can’t put my hours in correctly and now I tried to log in 3 hours later and it won’t let me, it says it’s only for beta users but it let me log in earlier today. They really need to work on this app, all I’m seeing are negative reviews about this app
Not good….
by Kep1220
The images displayed for the app preview show that you can see previously sumbit hours, etc. However, the app only lets you log hours. There is nowhere to view past timesheets, paystubs, etc. This is quite frustrating and inconvenient!
Logging hours into the homepay website doesn’t seem to be much better. I can’t view my paystubs anywhere even though I got an email stating it was available… my employer and I just started using homepay and I have a feeling we won’t be using it for long!
Have a Problem with HomePay Time Tracker? Report Issue
Why should I report an Issue with HomePay Time Tracker?
- Pulling issues faced by users like you is a good way to draw attention of HomePay Time Tracker to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HomePay Time Tracker customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HomePay Time Tracker.
