Contact DriveTime Used Cars Support

They say on the app you will get approval and down payment amount. None of this is true. They connect you with some random dealer nearby and by what I’ve read they are usually the shady ones. They do a pull on your credit and give no information on what you qualify for or down payment amount and say you need to go to the dealership that I’m sure pays a small subscription for the service which they are going to pull your credit again multiple times. Not a trustworthy app or a company and I’d imagine a good portion of the 5 star reviews are fake.

I downloaded the app because my dad mentioned it would be a good idea to look into. I opened it, looked into ONE car on the entire app, and put in very minimal information. I started to sign up to get info but realizing I didn’t remember my SSN I canceled the process. Since then I have gotten 9 calls from this company. 7 from the corporate office, 2 from the dealership near me. I think this is absolutely ridiculous, and should not have happened. I’m sorry to the poor manager at the dealership that I lost it on, but this companies solicitation was extreme.

It’s a little annoying when you go and see what your down payment is and then you go off to look for a car and it resets your down payment to where to have to refill out an application to see what the down payment was or if you find a car you like it still wants you to fill out an application because once again it doesn’t save you application or down payment it’s just annoying