Contact HourBill Support
Company Name: ThorJupiter Software LLC
About: HourBill keeps track of your expenses and/or hours spent. It features fast data
entry, a clean user interface designed for at-a-glance readability, strong
support, a robust off-site multi-level backup-and-restore system, and it is
immensely configurable.
HourBill Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ThorJupiter Software LLC
Verified email
Contact e-Mail: support@thorjupitersoftware.com
Verified email ✔✔
E-Mail: admin@mobileanddata.com.au
Website: 🌍 Visit Timesheet PDF Website
Privacy Policy: http://www.mobileanddata.com.au/privacy.html
Developer: Mobile and Database Solutions
3 Most reported problems 😔💔
Used to be easy, now just confusing
by MattBianco
Good luck figuring this app. It used to be easy and intuitive. Now it is a struggle to figure out their cumbersome UI. Not to mention they took the same app and upgraded to make it fee oriented when the same key features were free before. I don't mind paying to get more, but paying to restore capabilities is a bait and switch.
Backup stopped working
by Bonedalearchitect
I've used this app for a long time, but they never incorporated my suggestion / need to have sub-projects or sub categories. The last month, the backup to Google servers stopped working, meaning all my data is at risk if something happens to my phone! Am going to get a different app.
Good app, great customer service
by No Nickname25
The app works well. It does what it says it's going to do. The reason I wanted to write a review is because I just had an interaction with their customer service that deserves recognition. I got a new phone over the weekend and when I transferred my apps, all my historical billing disappeared. Yikes!! I realized I could easily restore it from the hourbill server, but because I had changed my apple ID when I got my new phone, something wasn't clicking and the program didn't realize I had already upgraded my hourbill software ... I emailed the support folks and got a response within 30 minutes asking for more details of the situation. I replied and got a follow-up email within an hour. Problem completely resolved. For a $5 app, I was seriously impressed.
(Only 4 stars because the app isn't always intuitive...but it works after you figure it out.)
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