Contact HourBill Support
Published by ThorJupiter Software LLC About: HourBill keeps track of your expenses and/or hours spent. It features fast data
entry, a clean user interface designed for at-a-glance readability, strong
support, a robust off-site multi-level backup-and-restore system, and it is
immensely configurable.
How to Contact HourBill Customer Service/Support
Listed below are our top recommendations on how to get in contact with HourBill - fast time + expense management, timesheet and billing. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HourBill - fast time + expense management, timesheet and billing. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ThorJupiter Software LLC
Verified email
Contact e-Mail: [email protected]
11.76% Contact Match
Developer: Timesheet - Mobile Time Tracking OG
E-Mail: [email protected]
Website: Visit HourBill Website
Reported Issues: 3 Comments
By MattBianco
Used to be easy, now just confusing
Good luck figuring this app. It used to be easy and intuitive. Now it is a struggle to figure out their cumbersome UI. Not to mention they took the same app and upgraded to make it fee oriented when the same key features were free before. I don't mind paying to get more, but paying to restore capabilities is a bait and switch.
By Bonedalearchitect
Backup stopped working
I've used this app for a long time, but they never incorporated my suggestion / need to have sub-projects or sub categories. The last month, the backup to Google servers stopped working, meaning all my data is at risk if something happens to my phone! Am going to get a different app.
By No nickname25
Good app, great customer service
The app works well. It does what it says it's going to do. The reason I wanted to write a review is because I just had an interaction with their customer service that deserves recognition. I got a new phone over the weekend and when I transferred my apps, all my historical billing disappeared. Yikes!! I realized I could easily restore it from the hourbill server, but because I had changed my apple ID when I got my new phone, something wasn't clicking and the program didn't realize I had already upgraded my hourbill software ... I emailed the support folks and got a response within 30 minutes asking for more details of the situation. I replied and got a follow-up email within an hour. Problem completely resolved. For a $5 app, I was seriously impressed. (Only 4 stars because the app isn't always intuitive...but it works after you figure it out.)
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