Contact Heartbeat Chat Support
Company Name: Heartbeat Chat, Inc
About: Heartbeat is the home for all your online communities. Create a space where you
and your community can have fun through chats, threads, voice, and video.
Heartbeat Chat Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Heartbeat Chat, Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Heartbeat Website
Privacy Policy: https://heartbeat.chat/privacy/
Developer: Heartbeat Chat
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3 Most reported problems 😔💔
Used to be Decent; has Ceased to Function Correctly
by Jkalea
I joined an amazing community that was only accessible from the Heartbeat Chat app. The community itself (people/how it was run) is amazing. This app, however, is frustrating and made me leave the community and delete the app.
Most recently, when I went to post a new thread or a comment, the app showed me that it had posted but in actuality never published the comment. On my personal device I could see the comments and posts I shared (no error message etc), but if I asked (via a different app that actually works) whether my community could see it, there was nothing there. Incredibly frustrating - especially for an app that’s supposed to connect people - to feel like I’m invisible.
The Notifications and Activity pages are also suffering huge glitches and don’t refresh. I would get a notification to my phone about a post, then click it, go to the app, head to Activity to locate the actual post, and Activity would have outdated information or be empty. There’s no way to pull down the Activity page to request a refresh…just a frustrating blank page where information should be.
This app is deeply disappointing and frustrating. I do not recommend it.
I am willing to re-download the app and adjust my rating if the developer actually fixes these issues. But for now, this app is a complete waste of time.
Doesn't work
by Claire7676
this app stinks. I joined an online community that requires this app. However even though I have an iPhone 12 and the latest iOS 16.4.1, the app does not work at all. It's just one big white screen. I deleted the app, reinstalled it and went through the process that looks like everything went through. However it's still just one big white white screen. Garbage.
Won’t open
by _baby_gorilla_
I used this app to join an online community and it was awesome. Now, for at least the last week, every time I try to open it, all I see is a white screen. I have tried more than once to delete the app and reinstall it and I still only get a white screen. Hoping Heartbeat will fix this because it’s basically useless now.
Have a Problem with Heartbeat Chat? Report Issue
Why should I report an Issue with Heartbeat Chat?
- Pulling issues faced by users like you is a good way to draw attention of Heartbeat Chat to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Heartbeat Chat customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Heartbeat Chat.
