Emergency Management Suite Status

Last Updated on 2024-07-31 by Navigate360, LLC

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Common Emergency Management Suite Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Emergency Management Suite app on iOS and Android devices. Solve all Emergency Management Suite app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Emergency Management Suite iPhone Issues and Solutions

Emergency Management Suite iOS app crashes, not working, errors
Emergency Management Suite iOS app network issues
Emergency Management Suite on iOS has black/white screen

Emergency Management Suite Android App Issues and Solutions

Emergency Management Suite has errors/crashing/not working
Emergency Management Suite server network connectivity issues
Emergency Management Suite has black screen

Emergency Management Suite iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Emergency Management Suite app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Emergency Management Suite app crashes or not working on Iphone (iOS):

Close and restart the Emergency Management Suite app on iPhone
Update Emergency Management Suite app to the Latest Version for iOS
Uninstall and reinstall Emergency Management Suite iPhone app
Update your iPhone to the latest iOS version

Fix Emergency Management Suite on iPhone unable to connect to server/internet connection issues::

To resolve Emergency Management Suite network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Emergency Management Suite black/white screen (blank screen) on iPhone:

Follow the Emergency Management Suite iOS app troubleshooting guide Here →

Emergency Management Suite Android App Issues and Solutions

Fix Emergency Management Suite not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Emergency Management Suite app issues:

Force Stop the Emergency Management Suite App
1. On android, goto "Settings" » click Emergency Management Suite app. » click "Force Stop".

Update Emergency Management Suite to the latest version on PlayStore

Clear Emergency Management Suite App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Emergency Management Suite app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Emergency Management Suite.

Fix Emergency Management Suite unable to contact server/ Emergency Management Suite internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Emergency Management Suite » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Emergency Management Suite » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Emergency Management Suite on android.

Solve Emergency Management Suite black/white screens issue on Android:

Follow the Emergency Management Suite android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Navigate360, LLC, developers of Emergency Management Suite.

About this app

Navigate360’s EMS app is designed to help K12 school districts safely and effectively manage drill and emergency alarms.