Tebsi app not working? crashes or has problems?

Tebsi Status

Last Updated on 2022-08-28 by eSign SA

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Common Tebsi Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tebsi app on iOS and Android devices. Solve all Tebsi app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tebsi iPhone Issues and Solutions

Tebsi iOS app crashes, not working, errors
Tebsi iOS app network issues
Tebsi on iOS has black/white screen

Tebsi Android App Issues and Solutions

Tebsi has errors/crashing/not working
Tebsi server network connectivity issues
Tebsi has black screen

Tebsi iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tebsi app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tebsi app crashes or not working on Iphone (iOS):

Close and restart the Tebsi app on iPhone
Update Tebsi app to the Latest Version for iOS
Uninstall and reinstall Tebsi iPhone app
Update your iPhone to the latest iOS version

Fix Tebsi on iPhone unable to connect to server/internet connection issues::

To resolve Tebsi network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tebsi black/white screen (blank screen) on iPhone:

Follow the Tebsi iOS app troubleshooting guide Here →

Tebsi Android App Issues and Solutions

Fix Tebsi not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tebsi app issues:

Force Stop the Tebsi App
1. On android, goto "Settings" » click Tebsi app. » click "Force Stop".

Update Tebsi to the latest version on PlayStore

Clear Tebsi App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tebsi app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tebsi.

Fix Tebsi unable to contact server/ Tebsi internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tebsi » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tebsi » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tebsi on android.

Solve Tebsi black/white screens issue on Android:

Follow the Tebsi android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at eSign SA, developers of Tebsi.