Contact ClickUp - Manage Teams & Tasks

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About: One app to replace them all! ClickUp is the place to work on anything with
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ClickUp - Manage Teams & Tasks Contact Information

Listed below are our top recommendations on how to get in contact with ClickUp - Manage Teams & Tasks. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ClickUp - Manage Teams & Tasks. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Read 4 Customer Service Reviews 😭😔💔

4.6 out of 5
Darah Olayo
2022-08-29

ClickUp is driving me CRAZY. I've just spent an entire hour repeating the same processes over and over again, and they KEEP DISAPPEARING or reordering themselves or duplicating!!! I give up. Can you please help?!

IPad App is terrible

2022-04-27

by Typo123456

The Web interface is ok, would be nice if ClickUp indicated the name of the Project/Folder in the Task description, so when you have projects/folders with similar Tasks on other projects, you know which one your updating. This is challenging when working on multiple projects with similar workflow and tasks w/sub tasks. & list. Would also be nice if ClickUp linked with your other calendars. Has potential with some additional enhancements. If your a drag and drop person using Kanban, you may like this. I prefer Kanban, List and Integrated Calendar. All these tasks apps appear to be lacking in Calendar integration with visibility and clear naming of Task association to Folder/Project; as if Outlook email, meeting invites and other standard office tools no longer exist. Example: Common Tasks performed on every project might be “Send Intro Letter to Customer”. Since the view arranges in order of flow with not Project name indicated, there could be several “Send Intro Letter to Customers” indicated with no means to know which project its for. It’s also Difficult to indicate due date/time if you can’t see the other things in your Outlook Calendar such as Meeting request, etc. Again has potential, but these items are a must for me, so.....maybe in the future I’ll reconsider if the added functions are there. Again, iPad interface is terrible and not even remotely close to that of the web version.

Too many missing features at launch

2022-05-04

by Longstockinggirl

I adore Click Up; so much so that I encourage all my clients to use it. A 1-star review hurts.

But the new app just wasn’t ready for launch. For now, I must recommend the legacy app. I’ve been patient but as is the new app is unusable and we really need a mobile solution that offers more of the features the desktop app and browser portal provide. And unfortunately, the iOS browser solution is unworkable because it pushes you to the app.

The icing on the cake is that you can’t even log in from the iPad app to vote on the new features you most like to see; and the road map is a bare bones to-do list with practically no useful information. So I would have to go to the computer, navigate to the app roadmap, and the navigate to the features hub to log in to vote / comment on proposed new features.

ClickUp has been the gold standard in useful features, easy UI, and phenomenal customer service - but this new direction and attitude really has me worried about the future. Are they growing too big too fast to maintain that level of excellence?

I don't understand who this is for.

2022-05-11

by EvAveMananShar

The fundamental job of a task/project management application is to be as easy to use as a post-it note, but provide more organization and tracking tools than a post-it note, without getting in the way.

Fundamentally, when working, adding or removing a task must be as easy or easier than writing it down on a checklist, or checking a box; because you aren't just competing with MS Project, Trello, and the like: you're competing with *free* lists, spreadsheets, and post-it notes.

After ClickUp was recommended to me I've spent over a week trying to understand what it is, how it works, watching videos, etc. And yet every time I open it to add a task, check it off, or see what's next, I find myself starting at perplexing menus with no intuitive way to do what I want, and no discoverable hints at how one would.

One particularly awful example is Spaces. You cannot add a task without it being in a Space (which is bad). You cannot add a Space from a draft task, so if you wrote it out, but don't have a space for it, too bad. You have to write it out again after creating the space. What's worse, you can't add a Space from the *Spaces* context! You have to go to the *Discover* context for that, which has an icon that looks more like "Safari".

Who would think "I want to add a basic task. I should click Safari, add a Space, then add the task to that Space from a different menu"?

Nobody would, and I think that's who this app is for. :(


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