Contact City Utilities Support
Company Name: Smart Energy Systems LLC
About: City Utilities’ My Account lets you pay your bill and monitor your utility
usage from the convenience of your mobile device. My Account is the easy way to
open and close an account, learn about CU’s energy-saving rebates, report an
outage, and much more! Log on today to start seeing how you can save time and
money.
City Utilities Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smart Energy Systems LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit City Utilities Website
Privacy Policy: https://www.cityutilities.net/corporate/legal/privacy
Developer: Smart Energy Water
Can I trust City Utilities app?
Protect your data and wallet. We investigate the developer's website (Cityutilities.net), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Utilities changed w/o my knowledge
by Na You Be The One
A new neighbor gave the wrong house number to open her account. It has been ridiculous how much of the burden to fix this is left to me. I didn’t know until she came over saying she’d paid my utilities when in fact they were about to be shut down. I’ve never been late and am a good customer. There needs to be a password to access someone else’s house.
I love the idea but the app doesn’t work
by Ben19921990Olson
Complete and total waste of time. I can’t pay my bill through this app because the card set-up section doesn’t recognize “Missouri” or “MO” as valid names for a state. Also, Account set up takes way too long. Save yourself some time and just continue to call them. I REALLY wish this app worked, I’d get around to paying my bill much faster if it did.
Holding a bank account into the system is impossible
by MrsWren79
I’ve usually have for years and the old app you could just hit your previous payment method and use that over and over again and now the new system I can’t get my bank account to load in there without doing auto pay so I really really is not good
Have a Problem with City Utilities – My Account? Report Issue
Why should I report an Issue with City Utilities – My Account?
- Pulling issues faced by users like you is a good way to draw attention of City Utilities – My Account to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a City Utilities – My Account customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using City Utilities – My Account.
