Henkel Gastronomy app not working? crashes or has problems?

Henkel Gastronomy Status

Last Updated on 2024-10-18 by Henkel AG & Co. KGaA

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Common Henkel Gastronomy Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Henkel Gastronomy app on iOS and Android devices. Solve all Henkel Gastronomy app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Henkel Gastronomy iPhone Issues and Solutions

Henkel Gastronomy iOS app crashes, not working, errors
Henkel Gastronomy iOS app network issues
Henkel Gastronomy on iOS has black/white screen

Henkel Gastronomy Android App Issues and Solutions

Henkel Gastronomy has errors/crashing/not working
Henkel Gastronomy server network connectivity issues
Henkel Gastronomy has black screen

Henkel Gastronomy iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Henkel Gastronomy app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Henkel Gastronomy app crashes or not working on Iphone (iOS):

Close and restart the Henkel Gastronomy app on iPhone
Update Henkel Gastronomy app to the Latest Version for iOS
Uninstall and reinstall Henkel Gastronomy iPhone app
Update your iPhone to the latest iOS version

Fix Henkel Gastronomy on iPhone unable to connect to server/internet connection issues::

To resolve Henkel Gastronomy network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Henkel Gastronomy black/white screen (blank screen) on iPhone:

Follow the Henkel Gastronomy iOS app troubleshooting guide Here →

Henkel Gastronomy Android App Issues and Solutions

Fix Henkel Gastronomy not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Henkel Gastronomy app issues:

Force Stop the Henkel Gastronomy App
1. On android, goto "Settings" » click Henkel Gastronomy app. » click "Force Stop".

Update Henkel Gastronomy to the latest version on PlayStore

Clear Henkel Gastronomy App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Henkel Gastronomy app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Henkel Gastronomy.

Fix Henkel Gastronomy unable to contact server/ Henkel Gastronomy internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Henkel Gastronomy » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Henkel Gastronomy » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Henkel Gastronomy on android.

Solve Henkel Gastronomy black/white screens issue on Android:

Follow the Henkel Gastronomy android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Henkel AG & Co. KGaA, developers of Henkel Gastronomy.