Honey app not working? crashes or has problems?

Honey Status

Last Updated on 2020-12-17 by Dots Platform, LLC

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2 User reports:
App has problems

User reports 2

⚠️ Most reported problems ⚠️

50.0%

Not working

50.0%

problems reported in the last 24 hours

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Common Honey Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Honey app on iOS and Android devices. Solve all Honey app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Honey iPhone Issues and Solutions

Honey iOS app crashes, not working, errors
Honey iOS app network issues
Honey on iOS has black/white screen

Honey Android App Issues and Solutions

Honey has errors/crashing/not working
Honey server network connectivity issues
Honey has black screen

Honey iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Honey app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Honey app crashes or not working on Iphone (iOS):

Close and restart the Honey app on iPhone
Update Honey app to the Latest Version for iOS
Uninstall and reinstall Honey iPhone app
Update your iPhone to the latest iOS version

Fix Honey on iPhone unable to connect to server/internet connection issues::

To resolve Honey network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Honey black/white screen (blank screen) on iPhone:

Follow the Honey iOS app troubleshooting guide Here →

Honey Android App Issues and Solutions

Fix Honey not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Honey app issues:

Force Stop the Honey App
1. On android, goto "Settings" » click Honey app. » click "Force Stop".

Update Honey to the latest version on PlayStore

Clear Honey App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Honey app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Honey.

Fix Honey unable to contact server/ Honey internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Honey » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Honey » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Honey on android.

Solve Honey black/white screens issue on Android:

Follow the Honey android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Dots Platform, LLC, developers of Honey.