Uhale Status

Uhale app will only accesses a few photos from my Google pixel phone. How do I make the app display all of my photos so I can select photos for upload to my frame.

My frame is stuck on 1 picture, won't start slideshow. Can u help with that?

I received my digital frame last week and sent my code to all my family. Everyone was successful at adding pictures on my frame except my daughter in law. She keeps getting a “won’t bind” code. She has tried multiple times. Can you help us? Thank you for your help in advance.

Does not show my frame. And when I go to frame to add friend it only spins does not give a code

I have a i phone and am having issues with the app not showing all my photos that I have taken. I have the setting in the app set to recent and still will not load new pick to choose from. I have also gone as far as to uninstall the app and reinstall it and still will no load pictures to the app gallery so I can add the photos to my frame.

Can't log into account or set up a new account in order to add pictures to frame

I receive the code via email to make an account, but says code not verified

After utility power failure/loss of power, frame crashes and will not boot up. After backing up photos to external device and resetting photo frame the device restores. Have to reset all settings and import photos from backup. Things seem to be normal. Device shouldn't crash due to power failure. This is the second time recently that I have restored operations. Any resolve or update to software?

My photo frame will not show the slideshow. It is frozen on one photo.

My whale photo frame losses connectivity with my network and, when I do reconnect, I can not upload any pictures. The app will get to 90% sent and stop. No pictures get loaded. I have reset the device and reloaded the application. Nothing seems to fix this issue.

I cannot connect my whale photo to wi-fi, I put in the right Wi-Fi but it will not accept the password to that Wi-Fi that is on my router, therefore I am unable to receive any picture. Can you please help me with this ?

my whale frame crashed unexpectedly is what it displays on the screen and i also hit the try to fix display spot and also the reset frame display and nothing happens!! i love my frame and miss not being able to use it!!