Are you having issues? Select the issue you are having below and provide feedback to Uhale.
- You can only upload 10 pictures at a time.
- There are no instructions for the app.
- The app is difficult to use and the videos online don't help.
Lines running through all the pictures
t get off loading page
My moms frame was connected to wifi at my sisters house but she has moved and we can’t get it to wifi
My moms frame was connected to wifi at my sisters house but she has moved and we can’t get it to wifi
Cannot get photo frame to work. It says hardware ID A0:53:94:04:4B:59 is not authorized Please authorize the device first. I keep hitting retry link but nothing happens
Frame is stuck on the UHALE photo screen with three dots continually rotating. Will not load up.
Photos don’t cycle, it's stuck on one photo.
Photos won’t shuffle
My Uhale app will not recognize some images in my iphone's photo album. Also when I try to send an image to one of the frames that I'm connected to it sends the wrong image. Is there a way to refresh which images Uhale is trying to select from? Very frustrating because it's not usually this problematic.
I'm trying to send photos from iphone to frame. In the uhaul app it states my frame is offline but my frame is connected
Pictures will not shuffle.
I received my “frame” as a Christmas gift at our son’s house in Rhode Island. We connected with his WiFi signal, downloaded about 17 pictures and it worked just fine. When we returned to our home in Ohio, I tried repeatedly to connect with my Wi-Fi signal at home and it will not connect. I erased all the pictures on the device trying to reset to factory settings but still cannot connect to my Wi-Fi in Ohio. Is my frame permanently “bound” to our son’s Wi-Fi in Rhode Island? How can I un-bind the frame from his Wi-Fi?
Slideshow quit working
Pictures sticking at 90% and do not upload
I just received my frame set up some pictures Now it will not start up
My frame will not connect to my WiFi. I have tried moving it to different rooms & right next to the modem—it won’t connect. Any ideas?
I bought my parents a digital frame. The code is already expired and I haven’t even been able to share it with our family. How do I get a new code?
Upload stuck at 90%
Frame is not rotating through pictures
Photo frame crashed. Tried fix it but it will not connect to server.
App loads the picture to 90% then shows failed. Pictures will not send to digital frame. Help.
The app doesn’t upload the photo I select to send from my iPhone.
I cannot get my frame connected to the internet.
Wie kann man Ordner anlegen Software ist 3.5.1
Not all of the pictures from my phone are showing up in the Uhale Gallery. I have pictures on my phone that date back to December of 2008. The app is only picking up pictures through November of 2017. Any thoughts?
Photos liad 90% then fail! Help please?!?
Sending a picture and fails after 90%
Hello - I'm wondering if there is a way to see the pictures through the app that other people add to the fame so that we do not add duplicates. Are we able to see what others add without seeing the actual frame in person? Thank you! Cathy Grundke
When I attemp to send a photo it fails after reaching 90% sent. I am at a loss as to what to do. I have checked that the app is up to date.
Photos show in history but say local Photos have been deleted? How can I reload from history?
Complete guide to troubleshoot Uhale app on iOS and Android devices. Solve all Uhale app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zeasn Info Technology Co., Ltd., developers of Uhale.
Supports multiple video and photo types, and you can send photos and videos from anywhere to your photo frame. After binding the photo frame with the invitation code or QR code, photos and videos can be sent to the frame through Uhale . One account can be bound to multiple photo frames, and one photo frame can be bound to multiple accounts. The Whale Photo APP is an application that syncs your album to an electronic digital Photo frame from your phone. You can invite your family or friends to share their photos on your frame. After sending successfully, you can manage the photos in the frame. You can send photos directly from the frame, or you can take new photos with your camera. You can customize the title for your favorite photo or video during the sharing process. Photo sending status, clear at a glance. You can resend ,withdraw or delete the photo record. Support 30 seconds video and share it when you finish editing. Adjust your photos to lock in the perspective you love.