Contact Angi Services Support

by Nate.12.0

Handy does not have any support available for their pro’s. They charge have charged me multiple fees that I cannot get in touch with anybody to dispute. They have charged me for completing a job early which I think is absolutely ridiculous. I have multiple 5 star ratings and I have multiple repeat customers but yet I get charged for being efficient? I have had customers that forgot about their cleaning call into handy and report me as a no show even after reached out to my customer multiple times explaining how to reschedule their cleaning. Handy does not have an option for the pro to reschedule a job, it is solely up to the customer. They charge our customers 3 times what they pay us, and they do not give any pictures or real description of the property. If you show up to a property and the customer lied on the application ( this has happened 4 times) by reporting their home smaller than it is, you get charged for not doing the property and there is no way to inform handy of this. All of this during a pandemic where people need their homes cleaned and sanitized to stay free of harmful bacteria. All of this while those of us working hard to survive can’t afford to lose money on the jobs you are barely paying us for in the first place. Bad business, I do not recommend working for or with handy at all.

by Mrsjlp

They do not trust the Pro, I have a bad experience since I did a full day job and then they tell me that customer canceled the job in the morning when that is not true I have sent them proof of the work done through email, with photos of the work and hours and they still do not believe you they do not support the worker at any time and now they want to charge me for the work I did, I find it shameful that one is honest and does their job and has to be going through bad times without reason and without asking me to me directly if there was a problem !!
I was able to contact the customer and the customer was as impressed as I was and the customer himself contacted them to explain that I did my job and that he was at work all day and they don't care they just care to stay with the money!!
I put my car, gasoline, tools and my work and they, without doing anything, keep 70% of the earnings from work without doing anything and then they don't even support you and when you have a problem you can only contact by email ...
There have been times that I have driven 1 hour to the customer's house and the customer has wanted to cancel the work because it cannot be done or because the product did not arrive and Handy pays you only $ 15 and also they do not have a contact phone number.

by Gregliv904

I just filled out they’re application and downloaded the app. I haven’t opened the app to actually get started yet. Typically I like to read and check the reviews on apps. Especially if they’re claim to have 4.6 / 5.0 stars. But strangely enough 36 out of 40 reviews I read were all extremely bad. These are reviews of workers not of people looking to have work completed. It’s truly sad. I’m a licensed electrician and I work full time so thankfully I don’t need this app or their scams of service. I honestly was just looking to do a few side jobs on the weekends but after reading these bad reviews I want nothing to do with them. And almost feel like letting my cousin who’s a news anchor at local news station know about this. It’s truly a scam and taking time and money from workers. Everything I’ve read clearly shows that their only in it for the money. Having no number or direct line for the workers to contact just goes to show that it’s just a few people who had extra funds and created a platform app to further deepen their pockets. You should feel ashamed of yourself. This makes me extremely upset after hearing all these horrible experiences. Sure people lie on reviews, that can be expected but 36 out of 40. Someone seriously needs to investigate them. I’ll be sure to report them to the BBB.