Are you having issues? Select the issue you are having below and provide feedback to DCU Digital Banking.
- It takes too many screens to make a transfer.
- There is no widget for the app.
- People can no longer add quick balances to their widgets.
- It is more difficult to get to bill pay than before.
- The dashboard shows nothing of interest and opens to it instead of the accounts.
Password is suddenly exposed when logging into app.
I am unable to connect to mobile app. Reads, Check network or change internet. Every other app as well as my streaming on TV is working. Never changed anything. I can connect online but the app is more convenient
I couldn't get in after getting app then setting User name and password. I thought I had wrong one so got app for Android. Still have; unable to connect. Check network or change internet. Everything else I'm installing works and I changed internet.
Mt dcu app did not download onto my new phone. Now I can't find the correct app for on line banking
Tried updating user name and password now I'm left out and can't even use the old name and password.
On a person to person transfer, the app hangs up at the point to select the date. Tried multiple times over 2 days. Samsung 22+, xfinity home wifi
My app will not let my pay my credit card bill it just crashes the app to my Home Screen
DCU mobile app does not show nearby ATMs/Branches when a ZIP code is entered in the app.
Complete guide to troubleshoot DCU Digital Banking app on iOS and Android devices. Solve all DCU Digital Banking app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Digital Federal CU, developers of DCU Digital Banking.
The Payment Planner helps me answer questions like: “If I paid more on my auto loan, how much interest would I save? ”, “If I only make the minimum payment, when will I be debt-free? ”, and “How quickly can I pay off my loan? ”. FutureLook™ helps me see into my financial future with an easy-to-read forecast based on my current choices. I’ll be able to answer simple questions about what I can afford and see the potential benefit of paying more towards my loans and/or credit cards – in real time. FutureLook™ provides insight into my spending habits with an easy-to-read forecast based on my current choices. Specifically, FutureLook™ identifies my recurring income (e. g. , paychecks), recurring expenses (e. g. , electric bill), and average daily spending (e. g. , the morning coffee run). By doing so, I can see my estimated checking account balance one month into the future (on a daily basis) and one year into the future (on a monthly basis). The Payment Planner can help me pay off my loans even faster. I can also focus on my life goals with a digital banking experience that was designed for me. I can create strategic financial goals and review my progress every step of the way. With DCU, I can take control of my money with DCU's digital banking platform. Other standard features include managing Quick Balance accounts, finding branches and ATMs nearby, depositing checks, viewing balances, current and pending transactions, and account history, transferring funds, paying bills, making a loan payment, viewing important messages and account alerts, updating my contact information, adding Travel Notifications to avoid unnecessary fraud alerts while I’m away, applying for loans and viewing my preapproval offers, and making a balance transfer to my DCU Visa Platinum Card.