planeatary app not working? crashes or has problems?

planeatary Status

Last Updated on 2021-09-12 by Torben Ratzlaff

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1 User reports:
App has problems

⚠️ Most reported problems ⚠️

Not working

100.0%

Problems reported in the last 24 hours

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Common planeatary Problems & Solutions. Troubleshooting Guide

Table of Contents:

planeatary iPhone Issues and Solutions

planeatary iOS app crashes, not working, errors
planeatary iOS app network issues
planeatary on iOS has black/white screen

planeatary Android App Issues and Solutions

planeatary has errors/crashing/not working
planeatary server network connectivity issues
planeatary has black screen

planeatary iPhone Issues and Solutions

How to fix planeatary app crashes or not working on Iphone (iOS):

Close and restart the planeatary app on iPhone
Update planeatary app to the Latest Version for iOS
Uninstall and reinstall planeatary iPhone app
Update your iPhone to the latest iOS version

Fix planeatary on iPhone unable to connect to server/internet connection issues::

To resolve planeatary network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

planeatary Android App Issues and Solutions

Fix planeatary not working on Android, crashes, errors or is unresponsive:

Force Stop the planeatary App
1. On android, goto Settings » planeatary » click [Force Stop]

Update planeatary to the latest version on PlayStore

Clear planeatary App Cache and Data:
1. On android, goto Settings » Apps » planeatary » Storage » click [Clear Data] option. This clears both data and cache.
2. restart planeatary.

Fix planeatary unable to contact server/ planeatary internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click planeatary » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto planeatary » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch planeatary

Contact Support

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Developer: 3dgalaxymap.com

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