PDF Editor Status

Last Updated on 2026-04-30 by SMM service, s.r.o.

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User reports:
No current problems

- Requires subscription after uploading four documents

- PDFs don't save after editing

- App crashes frequently and needs to be rebooted

- Randomly deletes and replaces pages with duplicates or blank green pages

- Occasionally deletes scans randomly

- Slow when taking pictures

- Contact us button within the app doesn't work

- No way to cancel free trial without being charged

Common PDF Editor Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve PDF Editor network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the PDF Editor App
1. On android, goto Settings » PDF Editor » click [Force Stop]

Clear PDF Editor App Cache and Data:
1. On android, goto Settings » Apps » PDF Editor » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PDF Editor.

On android, goto Settings » Apps or Manage Apps tab.
Click PDF Editor » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PDF Editor » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PDF Editor