Avast One app not working? crashes or has problems?

Avast One Status

Published by AVAST Software on 2023-11-24

Avast One is the free, all-in-one service that combines antivirus, extra privacy
(VPN), and security tools to help you stay private and safe anywhere you go
online and on every device. ► Built-in VPN for extra privacy anytime Get
extra privacy on any network whenever you need it with a secure Virtual Private
Network (VPN) at the tap of a button.

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Reported Issues: 1 Comments

By Raphael OLeary 1 year ago

avast not working

Common dislikes about Avast One app

- Uses too much power

- Not an antivirus app for mobile devices

- Customer support was unhelpful and provided irrelevant troubleshooting

- Certificate error prevents app from loading

- Some users have reported that the app interferes with downloading and using other programs on their computer.

Have a Problem with Avast One – Privacy & Security? Report Issue

Common Avast One Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Avast One app on iOS and Android devices. Solve all Avast One app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Avast One iPhone Issues and Solutions

Avast One iOS app crashes, not working, errors
Avast One iOS app network issues
Avast One on iOS has black/white screen

Avast One Android App Issues and Solutions

Avast One has errors/crashing/not working
Avast One server network connectivity issues
Avast One has black screen

Avast One iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Avast One app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Avast One app crashes or not working on Iphone (iOS):

Close and restart the Avast One app on iPhone
Update Avast One app to the Latest Version for iOS
Uninstall and reinstall Avast One iPhone app
Update your iPhone to the latest iOS version

Fix Avast One on iPhone unable to connect to server/internet connection issues::

To resolve Avast One network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Avast One black/white screen (blank screen) on iPhone:

Follow the Avast One iOS app troubleshooting guide Here →

Avast One Android App Issues and Solutions

Fix Avast One not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Avast One app issues:

Force Stop the Avast One App
1. On android, goto "Settings" » click Avast One app. » click "Force Stop".

Update Avast One to the latest version on PlayStore

Clear Avast One App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Avast One app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Avast One.

Fix Avast One unable to contact server/ Avast One internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Avast One » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Avast One » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Avast One on android.

Solve Avast One black/white screens issue on Android:

Follow the Avast One android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AVAST Software, developers of Avast One.

100% Contact Match

Developer: Avast Software

E-Mail: [email protected]

Website: Visit Avast One Website

58.33% Contact Match

Developer: Avast Software

E-Mail: [email protected]

Website: Visit Avast Software Website

About this app

Avast One is the free, all-in-one service that combines antivirus, extra privacy (VPN), and security tools to help you stay private and safe anywhere you go online and on every device. Get extra privacy on any network whenever you need it with a secure Virtual Private Network (VPN) at the tap of a button. All free users of Avast One Essential get 5 GB of VPN every week for safe and private browsing. Users with an Individual or Family subscription can enjoy unlimited VPN, choose from dozens of locations for fast and secure surfing, and more. Check if any passwords have been compromised, and find out if your online accounts have been in a recent data breach. No matter which browser you’re using, we’ll protect you against known malicious websites. Get Avast One for every mobile device or computer to stay private and secure wherever you are.