Contact AlohaSafe Alert Support
Published by Hawaii Department of Health About: AlohaSafe Alert is a voluntary new service that helps slow the spread of
COVID-19. AlohaSafe Alert is the official exposure notification app of Hawaii
and has been designed for use in Hawaii in coordination with the Hawaii State
Department of Health.
How to Contact AlohaSafe Alert Customer Service/Support
Listed below are our top recommendations on how to get in contact with AlohaSafe Alert. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AlohaSafe Alert. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hawaii Department of Health
100% Contact Match
Developer: Hawaii Department of Health
E-Mail: [email protected]
Website: Visit AlohaSafe Alert Website
More Matches
Get Pricing Info for Hawaii State Department of HealthContact Hawaii State Department of Health! Or Contact Support
Need help using Hawaii State Department of Health? Try their Help Center now!
Hawaii State Department of Health in the News!
Social Support and Contacts
Hawaii State Department of Health on Facebook!
Hawaii State Department of Health on Twitter!
Hawaii State Department of Health on LinkedIn!
Reported Issues: 3 Comments
By GoKenji
Please update your app
It’s been 6 months since you updated your app. If you get a notification from your phone you’ve been exposed, you’re suppose to be able to open your app and it will give you more info. We’ll the app hasn’t been updated for months, it doesn’t even open anymore. I tried my wife’s phone and app too. Doesn’t work. If you’re going to roll out a statewide app for something important like your health, keep the app updated, especially in a pandemic
By Sodagrl
Gives vague exposure info
I got my first notification last night that said I encountered someone in a 3 day period that has test positive for Covid-19. I clicked on the notification and it took me to the app and I found no additional information. It would be more useful to give a location and timeframe within the hour of exposure. I have been in many places & 3 different cities over the 3 day timeframe that the app states. So with such a wide timeframe, I cannot make a good judgement on when the best day is to get tested.
By slam70
App Not Working
This app used to work but for the last month or more all I get is a white screen. I was able to reload it once, but not at all now. At the time when we need this app more than ever it’s useless.
Have a Problem with AlohaSafe Alert? Report Issue
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Why should I report an Issue with AlohaSafe Alert?
- Pulling issues faced by users like you is a good way to draw attention of AlohaSafe Alert to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a AlohaSafe Alert customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AlohaSafe Alert.
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