Contact COVID Alert South Africa

Contact COVID Alert South Africa Support


Company Name:

About: The COVID ALERT SA app gives you the power to slow the spread of COVID-19 in
South Africa and to keep yourself, your loved ones and everyone else safe. The
app is free and available to anyone based in South Africa.


 
  2021-12-10

COVID Alert South Africa Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Department of Health - South Africa









3 Most reported problems 😔💔

3.3 out of 5

Exposure alert doesn’t work

2022-04-29

by DisappointedInThisApp99

This app only works for government tests, if you get tested at Dischem or a different laboratory you cannot get a pin to alert others that they have been exposed.
Calling the helpline is 100% useless, don’t waste your time.

How many users?

2022-05-06

by PDG Jr

This app will only work if millions of people use it. I only see 5 reviews here (though it says 20). Why do I get the impression that there’s only a handful of phones running the app. Reason. Nobody trusts the government.

Suddenly stopped working

2022-05-13

by Fourdispaired

I don’t no what to say. App just doesn’t work. Disappointing.


Have a Problem with COVID Alert South Africa? Report Issue




Why should I report an Issue with COVID Alert South Africa?

  1. Pulling issues faced by users like you is a good way to draw attention of COVID Alert South Africa to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a COVID Alert South Africa customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using COVID Alert South Africa.


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