Contact COVID Alert Pennsylvania

Contact COVID Alert Pennsylvania Support


Company Name:

About: The Office of the Governor is dedicated to providing outstanding service to all constituents.

Headquarters: Harrisburg, Pennsylvania, United States.


 
  2021-02-25

COVID Alert Pennsylvania Customer Service 💢





3 Most reported problems 😔💔

4.0 out of 5

Horrible, horrible, AWFUL app!

2022-05-07

by Dave954

When I opened the app initially, it was fine. It had a nice look and it was requesting information as I would expect any app to do. Then, my phone started getting incredibly hot, like too hot to handle comfortably and I have a silicone case!

Okay, so I set the phone down and continued to use the app because, I figured, what could possibly go wrong when a phone gets 160 degrees, right? Before I finished registering, the app would keep crashing. I tried this several times until the app actually crashed other apps that I had open! I haven’t seen this happen many times before but I went ahead because, hey, maybe it’s just a bad first impression and I should give it at least 15 chances to not fail, right? Onward!

Finally, I registered the application, poked around a bit, my phone still feeling like I imagine a tin roof would feel in Calcutta in the middle of July and exited. This started the long-awaited cooldown period for my phone. Take a breath!

Later this morning, I come back to it and open the app only to find that I have to *re*register. The login that I had created wouldn’t work to get back in and I spent maybe a little less time registering the second time (it always takes longer the first time, doesn’t it?)... aaaaaand my phone’s burning my hands again.

Alright, well... this is where I am with this. I’ll give you more feedback later!

Really???!

2022-05-14

by Michael_recinos

This app seems like a really useful app and I feel very safe with it and hopefully it does a good job but there is just one striking issue with this app that I don’t get at all. When you go to choose your race on the app (which firstly I don’t get why that has to be a thing but okay) it has all the other races but it seemingly excludes the Hispanic race (which I am) from the entire list which is really weird to me how someone might forget that but alright. It’s just one obvious issue I see so far that really should not be an issue

App does not work with older iPhone versions

2022-05-21

by JJERC

If your going to ask the public to help out and participate in contact tracing then provide an app that will work with earlier versions of IOS software. Not everyone has a fancy new IPhone and especially in these times when people can’t pay rent and afford groceries, how can they afford to upgrade to a new phone... The people in charge (Levine and Wolf) should be aware of this and push to get it fixed!


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Why should I report an Issue with COVID Alert Pennsylvania?

  1. Pulling issues faced by users like you is a good way to draw attention of COVID Alert Pennsylvania to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a COVID Alert Pennsylvania customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using COVID Alert Pennsylvania.


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