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With it’s first update, I sadly have to retract my original review and 4 stars of this app. They made adding additional accounts available but behind a paywall and needing to upgrade to premium to use the function. What a huge deal breaker, I had high expectations for this company but it’s sadly falling short. There’s also no easy setup of Apple Mail (you have to set up IMAP instead) like in their Edison app, you’re better off there for other accounts. INITIAL REVIEW: “I’ve been using OnMail for a while now and the service is great - I’m glad to finally see a native app for the service. Their new app’s interface and aesthetics are pleasing, but sadly you can’t add any other email account/server other than OnMail; even though they advertise the ability to do so. I was looking forward to replacing Apple’s dated Mail app. I hope the “add another account” feature becomes available in a future update. Nonetheless, if you’re an avid OnMail user, this app is great so far.”

Disclaimer: I was looking to manage my current mailboxes for free or cheap. $5 per month is too much for me to manage my emails. I couldn’t experience what the service has to offer. I don’t think the model is suitable for average folk who at least want to try and see what the service has to offer. Instead, OnMail creates a new email for you - yep, yet another email account. In order to get a single account import you need to pay $5 monthly fee. It might be good for people whose daily job depends on how well their mailboxes are organized. The subscription models are the money generating models in today’s world. Sadly, I have been bitten too many times to stay away from those. The price point of $1 a month still sounds reasonable for me. But $5 to organize my junk mail which I’m going to mass delete is just pointless.

I left one star the first time. I’m leaving an updated one star. Upgraded to a paid plan to import Gmail account. Ran into poorly written instructions. Automated support email replied with “we’ll get back with you in 24-48 hours.” No phone contact option. No refund option. The only way to back out of this customer service disaster is to delete your account entirely. There needlessly went $50 in the blink of an eye.