Contact Pros Support

by Matthew B..

Terrible customer service. I was interacting with support for a simple question that was yes or no. Unfortunately, it felt like I was speaking to a middle school kid on their end so I just stopped. Huge of waste of time but nice idea, just poor structure and customer support on X and other social media outlets.

Very offensive customer support and extremely defensive.

by Thomasb4now

I would love to use this app. However I have an iPhone SE and I’m unable to click the submit button to register for an account. The screen doesn’t scroll so it’s visible.

by Christianzantoz

I personally love the idea, I have a finance background (BB) but currently transitioning into SWE…sufficed to say I have a love for both finance and technology! I saw who I presume is the founder talking about this app on YT and wanted to take a look.

I have a ton of ideas and would love to connect.

Some suggestions:
- get your logo in the app!
- can clean up the repetitive use of term in picks bar
- use more colors to help make it readable, I happen to understand the metrics and it’s great you explain but pls provide indication if those pentagram is bearish or bullish (not so much an issue on top picks page, but hard to infer what the conviction is when looking up individual names)
- portfolio tracking, do not overlook dividend investors (most of us are still using spread sheets, do not forget to add money market funds)
- this can help users infer what is hot amongst other users and have live updates for ratings on their positions
- add financial calendar, with fed meetings and (Decl, ex, rec, payable) dividend payment date's
- graphs on individual names are a bit confusing, think most people would assume that’s price action
- in help tabs do some learning videos like Schwab and fidelity do
- for watch lists, just add a button to add names (instructions are how to manage your watch list, but show us how to add first!)
- also only have a list filter when there’s a list, looks off next to search
- not sure how the backend is working, would be interesting to see info about earnings, I already mentioned upcoming but what about expectations vs actuals, perhaps GPT earnings call summary

You’re killing it, really love the equity research side of things. I’m not sure how far a long you are or what you’re background is but think it would be cool to have a chart of how your picks (bull(short, long) bear(short, long) fair. Consider maybe an ETF for each strat or at least show historical performance. You can look to add equity research reports, a chat for “traders” which would be hilarious.

Finally would recommend playing with Stocktwits, think it’s a great place to publish calls with price targets and gain some folllowing, inspiration is never bad!