Subway app not working? crashes or has problems?

Subway Status

Last Updated on 2020-08-29 by Rafael Nonino

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Common Subway Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Subway app on iOS and Android devices. Solve all Subway app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Subway iPhone Issues and Solutions

Subway iOS app crashes, not working, errors
Subway iOS app network issues
Subway on iOS has black/white screen

Subway Android App Issues and Solutions

Subway has errors/crashing/not working
Subway server network connectivity issues
Subway has black screen

Subway iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Subway app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Subway app crashes or not working on Iphone (iOS):

Close and restart the Subway app on iPhone
Update Subway app to the Latest Version for iOS
Uninstall and reinstall Subway iPhone app
Update your iPhone to the latest iOS version

Fix Subway on iPhone unable to connect to server/internet connection issues::

To resolve Subway network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Subway black/white screen (blank screen) on iPhone:

Follow the Subway iOS app troubleshooting guide Here →

Subway Android App Issues and Solutions

Fix Subway not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Subway app issues:

Force Stop the Subway App
1. On android, goto "Settings" » click Subway app. » click "Force Stop".

Update Subway to the latest version on PlayStore

Clear Subway App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Subway app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Subway.

Fix Subway unable to contact server/ Subway internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Subway » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Subway » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Subway on android.

Solve Subway black/white screens issue on Android:

Follow the Subway android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rafael Nonino, developers of Subway.

About this app

Mais que um aplicativo, é um aplicativo de delivery que permite aos seus clientes visualizarem o cardápio ofertado pelo estabelecimento e fazerem pedidos pelo smartphone, sendo uma ferramenta ideal para aumentar seus ganhos e prática facilitando que o pedido possa ser entregue onde o cliente se encontrar no momento do pedido.