Keet Activate Reviews

I tried contacting Keet at the contact email in KeetActivate , the email bounced back saying it was invalid email. It was to contact about the buggy performance and the constant crashing of KeetActivate upon marking a exercise complete (every time). I guess the company providing the service only wants to take money from the companies and practitioners and not provide quality service and support. Fix your app and actually accept constructive criticism, or stay crappy and lose your income.

Won’t open, crashes immediately upon opening, IOS 16.

I can’t login. I ask for username and/or password reset but never receive an email (no, not in junk). I got in once when I first started but not since, no idea why. I can tell from the way PTs don’t push KeetActivate or have any solution for me that they’re used to it being a problem.

So clunky to login. Please build login into KeetActivate rather than kicking me out to the web.

The old app was at least stable. Since the forced migration to the new version, just logging in became a multi step process.

Starting in July, KeetActivate no longer marked activities as complete after doing them.

A lot of back and forth occurred with no resolution. Then my PT person added three more tasks, and KeetActivate started crashing when selecting a task.

I was asked to let support use my account for reproduction, which resulted in being locked out of KeetActivate . I was restored to access the web based version, which does do much, but at least it doesn’t crash.

I really wish I could easily see instructions from my physical therapist and track completion daily, but Keet is a let-down yet again.

Their old app kept showing no exercises at all, to the point that my PT started printing instructions out.

I was hoping this new app meant they’d improved things, but it’s actually worse. I had to create a totally new account, it imported only 4 random exercises from two totally different injuries I’ve had, and as soon as I look at any other tabs, KeetActivate completely crashes.

Patients, providers: stay away from Keet until they get their act together. Even if it were free for providers, it’s not worth the frustration.

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Requires you to log in every time you use it. Very frustrating, devs need to fix it.

I can’t login since you’re update. I’ve tried to log in over and over again and it doesn’t let me into KeetActivate so I can’t do my therapy workouts! I’ve tried to email you, but there is no email address that I can find. I’ve shut it down and restarted it. I’ve deleted KeetActivate and reinstalled it and nothing is helping! You need to fix KeetActivate, please!!

KeetActivate constantly signs you out, so you have to enter your login every time. This is really counterproductive.

KeetActivate is buggy, but the biggest complaint I have is that I have to re-login every single time I open it, regardless of how long it’s been closed.

I tried two years ago and again today- still horrible and doesn’t work. Absolutely garbage and I hope my doctor doesn’t pay for this terrible service.

Videos from exercises other than the one you’re focused on expand and play on their own. You can’t do exercises out of order. Swiping screens left/right sometimes leaves you halfway between the two screens. I’m ready to go back to a print-out with just pictures of the exercises.

All my exercises got wiped off after KeetActivate crashed!

Please fix!

Great tool to help remember how to do exercises and track therapy progress.

I love KeetActivate!