Carrier Home Reviews

Carrier Home Reviews

Published by on 2021-03-27

The new Carrier Home app features a contemporary look and feel that allows
homeowners to control their Infinity system remotely. The app features an
enhanced homeowner experience, improved functionality and increased connectivity
performance between the mobile device and their Infinity...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

Carrier Home Reviews

  • By

    Vast improvement

    This app is far superior to the old app. The most noticeable change is portrait layout that is so much more convenient that the old landscape. The numerals on the screen are very large making it pleasing for older adults with vision issues. This is my first day using it. The old app enabled a view that exactly replicated the thermostat screen. That was a nice capability. Also, another minor suggestion would be to allow “Hold” on the main screen to show “hold indefinitely “. I’ll use it for awhile a then give a more detailed review. Carrier has listened to previously reviewers and responded. Looks good so far. Keep improving please. Note: please provide a feature on the Home Screen that shows if the heater or AC is actually running. For example, on the thermostat, it shows gas heat running. Also, heat pump running. This is an important capability when in a remote location. Thank you.

  • By

    Original app was easier to understand

    As a longtime owner of a Carrier Infinity system I find the new app confusing. It’s not clear which of the temperatures on the Home Screen is my current setpoint. I also miss the weather icon showing cloudy, sunny, rain. To me, the original app that mimicked the user interface was more intuitive - even though it was in landscape orientation. Not sure the new app is an improvement.

  • By

    East to Use

    So easy to log in and manage my system! It’s the type of experience that you would expect from a smart system.

  • By

    Easy to use interface

    Great app with an amazing interface providing all the information I need. Thanks Carrier!

  • By

    Simple and intuitive, just as any app should be.

    Love the look n feel of this new app.

  • By

    Very easy to use

    Love the outdoor air quality feature!!

  • By

    It works

    Well, it works. So there’s that.

  • By

    FINALLY!!!! 😍

    So happy to see a new design. Sooooo much better than the old app!!!

  • By


    It’s here an app that is good and works great for infinity furnace! I love it.

A better way to Contact apps

You can now contact Carrier Home customer service directly
via Email using our new site -

Contact Carrier Home directly

Is Carrier Home Safe?

Yes. Carrier Home is very safe to use. This is based on our NLP (Natural language processing) analysis of over 43 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.7/5 . Justuseapp Safety Score for Carrier Home Is 89.5/100.

Is Carrier Home Legit?

Yes. Carrier Home is a totally legit app. This conclusion was arrived at by running over 43 Carrier Home User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Carrier Home Is 89.5/100.

Is Carrier Home not working?

Carrier Home works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with Carrier Home? Report Issue

Leave a comment:

Why should I report an Issue with Carrier Home?

  1. Pulling issues faced by users like you is a good way to draw attention of Carrier Home to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Carrier Home customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Carrier Home.

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