Interactful Status

Last Updated on 2024-06-10 by Harley Thomas

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Common Interactful Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Interactful app on iOS and Android devices. Solve all Interactful app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Interactful iPhone Issues and Solutions

Interactful iOS app crashes, not working, errors
Interactful iOS app network issues
Interactful on iOS has black/white screen

Interactful Android App Issues and Solutions

Interactful has errors/crashing/not working
Interactful server network connectivity issues
Interactful has black screen

Interactful iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Interactful app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Interactful app crashes or not working on Iphone (iOS):

Close and restart the Interactful app on iPhone
Update Interactful app to the Latest Version for iOS
Uninstall and reinstall Interactful iPhone app
Update your iPhone to the latest iOS version

Fix Interactful on iPhone unable to connect to server/internet connection issues::

To resolve Interactful network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Interactful black/white screen (blank screen) on iPhone:

Follow the Interactful iOS app troubleshooting guide Here →

Interactful Android App Issues and Solutions

Fix Interactful not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Interactful app issues:

Force Stop the Interactful App
1. On android, goto "Settings" » click Interactful app. » click "Force Stop".

Update Interactful to the latest version on PlayStore

Clear Interactful App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Interactful app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Interactful.

Fix Interactful unable to contact server/ Interactful internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Interactful » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Interactful » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Interactful on android.

Solve Interactful black/white screens issue on Android:

Follow the Interactful android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Harley Thomas, developers of Interactful.