Contact Granite City Rewards Support
Company Name: Granite City Food & Brewery Ltd.
About: Stay connected with Granite City Food & Brewery and get a Free Entrée or
Appetizer, just for downloading the app!
Find your nearest Granite City
location and order one of our hand-crafted burgers or mouth-watering sandwiches
right from your phone.
No card, no fees and no hassle! Effortlessly earn points
every time you visit, then redeem them for special discounts on all your
favorites, from our signature beers and seltzers.
Granite City Rewards Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Granite City Food & Brewery Ltd.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Granite City Rewards Website
Privacy Policy: https://www.gcfb.com/privacy/
Developer: Granite City Rewards
Can I trust Granite City Rewards app?
Protect your data and wallet. We investigate the developer's website (Gcfb.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Never had such poor service…..
by Miss Emerson
Stopped in for a quick late lunch and a couple beers around 2pm. We were ignored and waited for bar staff to notice us standing/waiting to be seated. There were 2 tables in the bar and a couple sitting at the bar so not overwhelmingly busy. Over 2 hours later and after asking for our check multiple times we finally got our bill, paid it and left. Multiple groups arrived and left while we sat waiting. We have been patrons of GC for over 20 years starting in Maple Grove, Minnesota. We have no interest in returning if same wait staff is present.
Malfunctioning App
by Hungey & Frustrated
I’ve ordered twice through the app and both times did not have our order delivered on time, and no way to track it. The last time I used this app, we never got our food, even though the app said it was delivered. When I called the restaurant after the app claimed my order was delivered, they told me there was nothing they could do because the delivery was through DoorDash/Grubhub/Uber eats, with no way to contact them. Not only was the customer service terrible, we never got our food. I’ll never use this app again.
Side work
by Not A Karen 1212
Being sat the hostess hinted that the server wasn’t going to like having a new table. His attitude at the table was well mannered, but the service was completely below par. Obviously we were being left alone to run out of drinks and fish for the all you can eat fish so his side work could get done. I understand having to occasionally wait for more fish to be cooked, but not for it to be ordered. When he did come out of the back it wasn’t to check to see how we liked our food, it was to refill a water that was dry and didn’t notice 4 of our cocktails were also dry. I also would have ordered more fish if I didn’t feel as if I was pushed out. We were handed the credit card processor and we processed our ticket quickly. Then a few seconds later noticed on the machine that the servers shift had ended, we hadn’t even left. I’ve left a few 5 star ratings for this location in past visits but tonight it was not earned.
Have a Problem with Granite City Rewards? Report Issue
Why should I report an Issue with Granite City Rewards?
- Pulling issues faced by users like you is a good way to draw attention of Granite City Rewards to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Granite City Rewards customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Granite City Rewards.
