The Brownstone app is intended to replace their current text service (but hopefully not also their email service). BrownstoneResearch lacks the ability to print the communication that issued via BrownstoneResearch . Thus, I am unable to send the communication to a printer, which is easier to rea... Show more d than reading a small phone screen. As a visually handicapped person, this is a serious omission that requires immediate correction.
Brownstone also states that communicatons will be delivered quicker to users via BrownstoneResearch than via their (soon to be discontinued) text service. So far, this has not been the case. In the few days since installing BrownstoneResearch , the text notifications have arrived several minutes before BrownstoneResearch notifications arrived. Since both texts and app notifications are dependent on the cell carrier, there is no inherent speed advantage to an app notification compared to a text notification. Which notification arrives first depends on many factors under the cell carrier’s control. Perhaps Brownstone can be persuaded to retain the text service. I would rather get multiple redundant notifications (i.e., receive notifications via text, email and app) than miss out on a trade because there is no text delivery service and BrownstoneResearch notification was delayed in its delivery to me.
As the text service allows a user to print the text message and (at least for me) the text communications have arrived prior to BrownstoneResearch notifications, I find BrownstoneResearch to be a step backward in communicating important information to their users, and in particular, handicapped users. Hopefully the author of BrownstoneResearch will quickly add a print function to BrownstoneResearch to address this major shortcoming.