Contact Brownstone Research Support
Company Name: Brownstone Research
About: Brownstone Research Group, Inc is a privately held company in Rome, GA and is a Headquarters
business.
Headquarters: Rome, Lazio, Italy.
Brownstone Research Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Brownstone Research. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Brownstone Research. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 6 Customer Service Reviews 😭😔💔
I received a text late afternoon from credit card bank and did not recognise the name Brownstone, so I searched for that name and got phone number. Called and Ed answered and said I had an account from Dec 21 and wanted to give me the Login info. I stated I do recognise the name and have not used it. If I received emails from you they were all deleted. I have no need to read or use your info for have no money to invest. He stated he had closed the account and would receive a refund of $129 within 5 days. If I do not receive refund I will contact Better Business Bureau . Thanks for your service R KLEIN
I have been investigating an "Jeff Brown" of the same approximate age and birth as Jeff of Brownstone. It is hard to connect but the implication is that Jeff pleaded guilty to a real estate scheme designed to put millions in his and other partners pockets seems unlikely. All I want is our money back (suej878@redacted), or a couple of lines to assure us
i wish to cancel my sub of $299.00 au dollars i have not been able to use your system it will not take Australian phone no . so count me out and return my money, my phone no 0417735233 thanks A McLean
Misleading ‘refund’ policy - Beware!
by Ktol77
BEWARE: Misleading sales tactics , you WILL NEVER get your money back. their '90-Day 100% Credit REFUND' simply implies that they will NEVER refund your money back, and instead will give you a 'credit' to use for any of their other subscriptions.
Oh, and they will sell your email address so that your inbox will get flooded up with solicitation emails from people you've never even heard about!
App requires a print function for visually handicapped individuals
by Qcsw
The Brownstone app is intended to replace their current text service (but hopefully not also their email service). The app lacks the ability to print the communication that issued via the app. Thus, I am unable to send the communication to a printer, which is easier to read than reading a small phone screen. As a visually handicapped person, this is a serious omission that requires immediate correction.
Brownstone also states that communicatons will be delivered quicker to users via the app than via their (soon to be discontinued) text service. So far, this has not been the case. In the few days since installing the app, the text notifications have arrived several minutes before the app notifications arrived. Since both texts and app notifications are dependent on the cell carrier, there is no inherent speed advantage to an app notification compared to a text notification. Which notification arrives first depends on many factors under the cell carrier’s control. Perhaps Brownstone can be persuaded to retain the text service. I would rather get multiple redundant notifications (i.e., receive notifications via text, email and app) than miss out on a trade because there is no text delivery service and the app notification was delayed in its delivery to me.
As the text service allows a user to print the text message and (at least for me) the text communications have arrived prior to the app notifications, I find this app to be a step backward in communicating important information to their users, and in particular, handicapped users. Hopefully the author of the app will quickly add a print function to the app to address this major shortcoming.
This is app review, not research service
by Vera / Вера
The app is a good way to access research on iphone with a few exceptions:
- can’t zoom in on graphics/charts/tables (the screen is rather small to be able to see all the details);
- tables that are not embedded images appear distorted to fit the screen; and
- notifications count badge does not work.
I hope they fix it soon.
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