Contact CubeStation Support
Company Name: GUANGZHOU GANYUAN INTELLIGENT TECHNOLOGY CO., LTD.
About: CubeStation, an awesome place for all
cubers!
----------------------------------------------------Brief
Introduction-----------------------------------------------------
CubeStation,
perfectly customized for smart cubes, was built by a leading brand of cubes
named GANCUBE. Here, you can meet cubers from all over the world and enjoy new
and exciting ways of cubing.
CubeStation Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: support@gancube.com
Verified email ✔✔
E-Mail: support@gancube.com
Website: 🌍 Visit CubeStation Website
Privacy Policy: https://gz.cube.ganrobot.com/manage/protocol/WebPrivacyPolicy_en.html
Developer: GANCUBE Inc.
Privacy & Terms:
3 Most reported problems 😔💔
I wish I could put 0 stars
by Sescalan
Why am In a log in when I dont even have an account .-.
This app is hot garbage
by C.Shawn B
Took forever to sync the gan cube, eventually had to restart the app to find the cube. Got it synced with the app but the orientation in the app is completely wrong. Tried to do solved sync but could not get the app to recognize the way I’m holding it. Finally figured out I could tap the cube on the home page and drag it to match mine. Ok fine. Then tried to do solo timer and works fine for the first round but then in the second round the scramble has all wrong moves. As an example it will tell me F and the illustration is R, even though the cube is in sync now everything in the scramble is backwards and it changes every round. Terrible app. It’s too bad as the cubes are great. Need to get someone from GoCube over here to fix this app.
Can’t log back in after update
by Therizz33
I want to login after the update, but I can no longer get in because it’s only in Chinese once you try to verify. This needs to be fixed or this app is useless and therefore my cube is useless!
Have a Problem with CubeStation? Report Issue
Why should I report an Issue with CubeStation?
- Pulling issues faced by users like you is a good way to draw attention of CubeStation to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CubeStation customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CubeStation.
