SiteScape Status

Last Updated on 2025-01-15 by SiteScape Inc.

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⚠️ Most reported problems ⚠️

100.0%

24 hour clock ⏰

- Bait of measuring is behind a paywall

- App design is not visually appealing

- Developers charge $40/month for questionably accurate scans that live in a 3rd party cloud

- Not many features available

- Files may not work on non-LiDAR enabled devices for sharing

- App compatibility is unclear and may not work on some devices

Common SiteScape Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SiteScape network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SiteScape App
1. On android, goto Settings » SiteScape » click [Force Stop]

Clear SiteScape App Cache and Data:
1. On android, goto Settings » Apps » SiteScape » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SiteScape.

On android, goto Settings » Apps or Manage Apps tab.
Click SiteScape » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SiteScape » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SiteScape