Contact WeRead Support
Company Name: ChangYi Co.,Ltd
About: JiLin Sino-Microelectronics engaged in the design, research and development, manufacture and sales
of semiconductor devices.
Headquarters: Changyi, Shandong, China.
WeRead Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email
Contact e-Mail: zsxsdq2@36you.cn
Verified email ✔✔
E-Mail: changduapp@moboreader.com
Website: 🌍 Visit WeRead Website
Privacy Policy: https://staticpage-en.cdreader.com/EN/PrivacyPolicy.html?client_proid=1000&mt=9
Developer: ReadNow
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Privacy & Terms:
https://www.moboreader.net/agreement/privacy.html?client_proid=177&mt=1
7 Most reported problems 😔💔
I cannot acces the app it keeps saying network connection failed???? I am in the middle of a story?
Hi I purchased coins with someone else’s card but I did not receive any I wasn’t refunded either . I paid again and the coins they gave me isn’t even up to half of what I purchased.
Hi there ! Goodmorning, I keep purchasing coins and I do not receive any. Paid for coins this morning again, same issue
Can’t get into my account can’t reset password
Overcharge you constantly
by Googith
I am constantly being overcharged. I felt like I was always having to purchase coins, so I started watching my purchases more closely, and sure enough, they are way overcharging me.
Purchased a $9.99 pack with 1000 coins and 600 free coin bonus. Then, purchased the chapter of my book, which said it cost only 75 coins. Before even reading the chapter, I checked my balance and sure enough, they charged 197 coins not just 75!!!
I just sent an email to customer support, so I will wait and see. But so far, my advice is to stay away from this app!
Customer Service
by TLSmig
The WeRead app does not have a way to get a hold of someone for support. I downloaded the app, purchased the monthly subscription. The took money out of my account without the account showing active. I tried contacting them through the chat and email option. I have not received a response and was locked out of my account with no way to sign back in or to reset my password. I would not use this app.
Constantly overcharged with no coins
by Sue_90
This app seems like a fraud. There are multiple instances (at least 4 times for over 50$) where I paid and received no coins.
Second, they overcharge you and give less than promised coins. I have written to their customer care, if I don’t receive anything then this app is fraud and should be taken off the market.
Have a Problem with WeRead: Fiction & Chat Stories? Report Issue
Why should I report an Issue with WeRead: Fiction & Chat Stories?
- Pulling issues faced by users like you is a good way to draw attention of WeRead: Fiction & Chat Stories to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WeRead: Fiction & Chat Stories customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeRead: Fiction & Chat Stories.
