Contact WeRead Support
Published by ChangYi Co.,Ltd on 2023-10-19 About: WeRead is an App for fiction reading, dedicated to serving all the fiction
lovers!
We have a variety of themes, including fantasy, martial arts, romance,
urban, campus and so much more.
Everything that you can think of is all
here!
We update bookstore everyday, releasing new chapters in seconds.
How to Contact WeRead Customer Service/Support
Listed below are our top recommendations on how to get in contact with WeRead: Fiction & Chat Stories. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact WeRead: Fiction & Chat Stories. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
100% Contact Match
Developer: Fuzhou Jiasoft Software Technology
E-Mail: [email protected]
Website: Visit WeRead Website
More Matches
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Sino-Microelectronics in the News!
Social Support and Contacts
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Privacy & Terms:
https://www.moboreader.net/agreement/privacy.html?client_proid=177&mt=1
https://promotion.cdreader.com/CheckinCard/agreement.html?client_proid=177&mt=1
https://www.moboreader.net/agreement/service_term.html?client_proid=177&mt=1
Reported Issues: 7 Comments
By Michelle
2 years agoI cannot acces the app it keeps saying network connection failed???? I am in the middle of a story?
By Akpakpa FEJIRO
2 years agoHi I purchased coins with someone else’s card but I did not receive any I wasn’t refunded either . I paid again and the coins they gave me isn’t even up to half of what I purchased.
By Iyamu ebike Gabriella
3 years agoHi there ! Goodmorning, I keep purchasing coins and I do not receive any. Paid for coins this morning again, same issue
By Alicia Hartleben
3 years agoCan’t get into my account can’t reset password
By googith
Overcharge you constantly
I am constantly being overcharged. I felt like I was always having to purchase coins, so I started watching my purchases more closely, and sure enough, they are way overcharging me. Purchased a $9.99 pack with 1000 coins and 600 free coin bonus. Then, purchased the chapter of my book, which said it cost only 75 coins. Before even reading the chapter, I checked my balance and sure enough, they charged 197 coins not just 75!!! I just sent an email to customer support, so I will wait and see. But so far, my advice is to stay away from this app!
By TLSmig
Customer Service
The WeRead app does not have a way to get a hold of someone for support. I downloaded the app, purchased the monthly subscription. The took money out of my account without the account showing active. I tried contacting them through the chat and email option. I have not received a response and was locked out of my account with no way to sign back in or to reset my password. I would not use this app.
By Sue_90
Constantly overcharged with no coins
This app seems like a fraud. There are multiple instances (at least 4 times for over 50$) where I paid and received no coins. Second, they overcharge you and give less than promised coins. I have written to their customer care, if I don’t receive anything then this app is fraud and should be taken off the market.
Have a Problem with WeRead: Fiction & Chat Stories? Report Issue
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Why should I report an Issue with WeRead: Fiction & Chat Stories?
- Pulling issues faced by users like you is a good way to draw attention of WeRead: Fiction & Chat Stories to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a WeRead: Fiction & Chat Stories customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using WeRead: Fiction & Chat Stories.
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