Contact Radish Fiction

Contact Radish Fiction Support


Company Name:

About: Radish is a new app for serialised fiction, designed for the mobile generation - a digital update of
the Victorian idea of the serialised n

Headquarters: New York, New York, United States.



Radish Fiction Customer Service 👿🤬😡😠💢😤

Radish Fiction Contact Information

Listed below are our top recommendations on how to get in contact with Radish Fiction. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Radish Fiction. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Radish Media



Verified email ✔✔

E-Mail: support@radishfiction.com

Website: 🌍 Visit Radish Fiction Website

Privacy Policy: https://cdn.radishfiction.com/static/privacy.html

Developer: Tapas Entertainment Inc.


57.14% Contact Match

Developer: Dreame Media

E-Mail: dreameworks2018@gmail.com

Website: 🌍 Visit Dreame Fiction Website

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Privacy & Terms:

https://www.radishfiction.com

https://www.radishfiction.com/writer

https://www.instagram.com/radishfiction

https://www.facebook.com/radishfiction

https://twitter.com/radish_fiction

https://www.radishfiction.com/terms.html

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Read 19 Customer Service Reviews 😭😔💔

4.6 out of 5
Connie Donovan
2022-07-31

My phone just automatically rebooted itself I have been reading the senator's son forever how do I get my account back I don't even have the radish app on my phone anymore

Connie Donovan
2022-07-31

My phone just automatically rebooted itself I have been reading the senator's son forever how do I get my account back I don't even have the radish app on my phone anymore

Vemari
2022-04-10

I purchesed 25 coins for R65.99. First of all it went of twice on the banking app. Secondly I havent received any coins. Not the ones that I purchased or the second payments coins that went off my banking account. You owe me 50 coins. Please can u insure that I get my coins. ASAP.

Shelby Grasse
2021-11-10

I paid for the 200 coins in Oct. but it shows they were delivered, but never added to coins available to use. Please put them on since I paid for them. For some reason coins are being deleted. I read a the three episodes and got the 3 coins one night, the next day you had already taken them away saying expired. How. Some books go on for ever. plus you have to pay 3 coins for each episode which are a page at most. Having to add a new book every day for those 3 coins are making too many books in my list. Twice you have had books for coins that was a book I was reading. I could only read one episode because the next one was locked. Radish is getting too much trouble. When I finish a couple of books about to end I will have to delete radish. The ones you have had going forever I'll just end them the way I think they should in my mind. PLEASE either return my 9.99 plus tax for Oct or activate them for use. Shelby Grasse

Risa Scott
2021-11-01

Ya'll took money off kf my debir card that i didnt authorize. I want the 9.99 back on my card and i want to cancel my subscription

Gwendolyn Becker
2021-10-10

Signed up for ASPCA at 7PM to earn 458 coins. Have recieved email confirming my credit card signup but have not recieved coins. Please check into this.

SapphirianJade
2021-07-05

Back when Radish started the coins sales, I purchased 2 packages, bought pretty close to 300 coins during that sale. One night I went to bed excited about how I was going to use my coins, then woke up and 181 of them were gone. They actually took my coins and put them towards a book series, that I can't even get past the 5th chapter of the 2nd book. They never gave me back my coins, but gave me 6 coupons for a pay to read book I was reading, like that somehow would fix the fact. I used to have the subscription and bought coins on top of that, spent about $50 a month. After that I cancelled my subscription and don't buy coins. They are also now screwing their authors. The people who work their butts off for this app, so people have content to read. Alot of Authors are taking their books to other platforms. Radish seriously needs to get it together.

Brenda McClung
2021-02-19

None of the stories are coming through And so y’all took my unused coins that I paid for

Alice Stocking
2021-02-17

On the 16 th of February I had 196 coins as I am on monthly. So I got my 200 coins and you guys took 140 coins. This is terrible. If I don’t receive my coins back I will contact my credit card and cancel and delete your app.

Sherry Baker
2021-02-11

The app keeps trying to get me to read a different story. Then it will not let me access the books I am reading. It pops up continue reading ornext chapter. It will not change. I cannot get it to change. Been like this for over a week. Please correct the problem.

Wendy Schutze
2021-02-05

I am now onto chapter 1084 of The Billionaires Surrogate. The book is getting ridiculous and seems to be being written just to put any old words on the page. There is no continuity, 12 month (or more) pregnancies, children who do not age and wrong names used frequently along with characters who just disappear. The book has gone on to long and needs to come to an end, it is turning into “The Never Ending Story” and is losing readers. People want and ending to a book, especially one this long that is literally falling apart. Other writers are not getting their books read because readers are waiting for this book to END. IT IS TIME. PLEASE DO SOMETHING TO BRING THIS TO A CLOSE SO WE CAN GET TO THE END AND FINISH IT. We just want the book to be finished. It’s just getting stupid and the “story” has become trite and boring. PLEASE DO SOMETHING ABOUT IT! Thanks, Wendy Schutze

J, Hinton
2020-12-01

I was reading the billionaires surrogate and got all the way to episode 926, it told me I had to purchase coins to read the last 30 episodes and than it wouldn’t let me read them, it kept trying to get me to read something else. This is a terrible site and I wouldn’t recommend it to anyone I simply deleted the application after trying to contact customer service through email and phone. This application should be banded off the internet they advertise it as a free read but it is not free you have to wait an hour to get new episodes that only amount to 1/2 to a page long and as I stated when you get to a certain point it won’t let you go on. Contacted my credit card to have purchased reversed for the coins I brought and never could use. I give radish no stars for a rating because they shouldn’t be on the internet or in playstores at all

Rebecca Goosman
2020-11-25

I was read as I go and I am getting charges on my card and haven't read anything in a while. I want a refund and this to never happen again

Norma
2020-11-23

Started reading the Dragons Baby and waiting for updates for 2 months

Ann Latham
2020-11-21

I purchased coins to continue a book and did not get my coins.

Djatou Diakite
2020-11-17

I want to cancel my radish fiction subscription

The app won’t give the free episodes it promises

2022-04-27

by Crunut

I really didn’t want to leave a bad review and I have tried resolving the issue with customer service, however we’ve just been going around In circles trying to resolve my issue.

I don’t mind paying for stories and some of the stories are quite good. However, the stories advertise when you read three episodes you will unlock a free episode. These free episodes, are never available. I have been back and forth with customer service (which by the way was very difficult to find a contact for) only to be told I basically don’t understand how free episodes work. I have even sent them screenshots showing how the title page clearly states the free episodes are available but when I tried to access them the app still asks for payment. The response I got was that I purchased the episode before it was available. How is it before it was available when it states “your free episode is now ready” and has an unlocked lock? Anyway the app is good even if it is a little expensive to read stories. I was really hoping a free episode every third episode would help to balance out the cost of the stories. So if you don’t mind being told you get an episode for free and then never get it the app is good and most of the authors are good but if it will frustrate you to not get the discount you are told you’ll get, then stay away. Unfortunately I am invested in four stories, at the moment, but I am not starting any new ones. 😢

Responsive but not helpful

2022-05-04

by Yolanda Dog Trainer

I’m writing this after interacting with the Radish support team. They replied quickly with answers that addressed my concerns but did not positively resolve my issue. You must buy coins to read but this app is so unclear on how they work that I have wasted several on stories I’ll never read. I had to use trial and error at my own expense to learn this app will take my coins even if I don’t want to use them. I use these coins sparingly because these stories are exorbitantly expensive if you use coins instead of waiting for the next episode to unlock.I have left many stories unfinished because they weren’t worth the cost to read the ending. Many of these stories read like poorly composed texts with no editing for grammar, spelling, punctuation or syntax. Or even proper use of emojis. But I buy coins so I can finish a story that I’m really into.
This app is also difficult to navigate especially using its search function. You can’t navigate to titles in the search results without losing the original search. There is no way to just go back to the previous page. I like this app better than others but I’m just so angry right now.

The stories are GREAT, but you can NEVER fully enjoy without PAYING money

2022-05-11

by Aleja_ndra

I am actually HOOKED on the story I am reading from this app. Unfortunately this app can not take the place of reading an actual book where you can read for several hours at a time or even before bed. I have literally have spent already $50 in coins trying to read a the first half of a story and I am sorry, but that’s RIDICULOUS!!!! You have the ability to gain 3 free coins every 3 hours, but that will only unlock 1 episode that only takes you 3 minutes to read. The whole stop and go thing kills you!! I literally have to take a break from reading a week at a time in order to gather as many coins as possible so I can actually enjoy what I am reading. BUT WAIT THERE IS MORE I can’t wait to long from reading because the COINS EXPIRE! At this rate I am going to finish the story and delete the app or I will get sick of this coin BS and forget the story, despite the story being so good. This app’s payment model is WAY TOO EXPENSIVE. Why pay so much when I could just buy an ebook for $4.99 and enjoy it just the same, without having to wait or pay a exorbitant amount of money.


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