Contact Mintal Tracker Support

by Paige C Walker

I’m writing this after one night of use but here’s what i have to say so far. The biggest issue I had with this app was that even though I set the alarm to off, it still went off at 7:30 and brought me out of a dead sleep, of which I couldn’t go back to. After giving up on trying to go back to sleep after the rude awakening I checked my stats. It was very prominent about how I “didn’t get enough sleep”, (hmmm WONDER WHY) It also didn’t record any sleep talking or snoring data, however that doesn’t bother me too much because I never really thought I was a very loud sleeper anyways. Overall for being a free to use app it is pretty great. However I advise everyone to read the terms and conditions. It also drains a ton of battery.

by Guitarplaya45

I love this app. I have been using it to see how I sleep and I'm trying different sleep methods out. However, the night before I started it with the sound. The sound would suddenly stop and I'd check it and it stopped tracking completely. So eventually I just didn't do the sound and just had the tracker. It tracked all through the night. But last night, I started just the tracker. This morning, I wake up and it has stopped tracking at some point and didn't track through the night.
I would just love for it to track without stopping. The sound isn't a must but the tracking is.
I only have the free version and that worked just fine, until now.

by ORHobbes

This probably one of the best sleep apps I’ve found in terms of data analysis, but there are a few reasons I went with a different app…

1) Price. The subscription to Mintal’s reports costs $60/year on sale. (normally over $100!) That’s more than double what many other sleep apps charge. I’d be willing to pay up to $30/year, but $60 just for sleep data reports is way too high.

2) No heart rate data, respiratory rate, or blood oxygen levels. Despite the fact that the app says it accesses the Apple Health data, it does not show up in any of the graphs, reports, etc. That’s something every other app shows you, so you can see how your heart and breathing rates compares to sleep quality throughout each night.

3) Can’t edit sleep factors. Sleep factors are great for tracking triggers for better/worse sleep. But every other sleep apps lets you edit the ones you use most, and remove the ones you don’t. Mintal gives you what they think are factors for everyone and you cannot edit them. That’s frustrating.

4) No Apple Watch integration. Using the microphone on the phone is great, but many other apps integrate that with also using the motion detection from wearing the Apple Watch to bed. Mintal ignores that part, and only uses the audio, no motion data.

Outside of these 4 issues, it’s a great app. If they add these features and ever offer a lower subscription (or a lifetime option), then I would consider switching to this app.