Contact Alerts Support
Company Name: San Diego Gas & Electric
About: SDG&E provides safe and reliable energy service to 3.4 million customers in San Diego and southern
Orange counties.
Headquarters: San Diego, California, United States.
Alerts Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of San Diego Gas & Electric
Verified email ✔✔
E-Mail: mjfitzgerald@sdge.com
Website: 🌍 Visit Alerts Website
Privacy Policy: https://www.sdge.com/more-information/our-company/customer-privacy/privacy-policy
Developer: San Diego Gas & Electric
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3 Most reported problems 😔💔
Virtually useless
by Mr5sntl
It took 12 hours for the app to tell me my power was out. A few hours later it said my power was restored - it wasn't. A fancy app is of no use of the data it provides doesn't match reality.
Someone is drinking the kool-aid
by MP Saves Time
This app is a joke. Totally useless. Shut off and power up times are off by hours.
Inaccurate and tardy
by Tartaglia20
I installed this app in hopes of getting alerted before and during an outage for my home. Unfortunately, not only is the app incredibly late (notified me that there was an outage far after the fact), but it’s inaccurate to boot. My app seems to think that power is restored in my area when I can assure you, it definitely isn’t! We need to get more prior notice about planned outages, more accurate alerts for unplanned outages, and accurate information on estimated and actual restoration. A direct form to report an outage through the app would be nice, too.
I would gladly rate this higher if this app did what it claimed to do. Unfortunately, it currently performs poorly on all fronts. I hope the developers can look into this reporting and resolve it in the next few updates.
Have a Problem with Alerts by SDGE? Report Issue
Why should I report an Issue with Alerts by SDGE?
- Pulling issues faced by users like you is a good way to draw attention of Alerts by SDGE to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Alerts by SDGE customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Alerts by SDGE.
