Contact Grandstream Wave Support
Company Name: Grandstream
About: Wave turns your device into a softphone that can connect, call, and video
conference from anywhere by connecting to a Grandstream UCM63XX series IP PBX.
It supports key features such as high-quality audio and video calls, scheduling
and attending meeting, and allows joining meetings without logging in.
Grandstream Wave Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: developer@grandstream.com
Website: 🌍 Visit Grandstream Wave Website
Privacy Policy: http://www.ipvideotalk.com/mobile-privacy-policy.html
Developer: Grandstream Networks, Inc.
3 Most reported problems 😔💔
Complete Joke
by ISupportIT
Do not trust this equipment for your business communications. We invested in upgrading our existing PBX which worked great for years to the 6300 series specifically for the remote capabilities. This app was exactly what our business needed for easy remote communication. It worked great for a few days, now we can no long register any accounts, nothing works. I can login remotely from any PC so I know the issue is the app. This was a complete waste of time and money.
Lovely - until it isn’t
by Tbrevell
Having the app & being able to work away from the office is one of many reasons why I chose grandstream phone system. My WAVE app quit working a couple months ago and apparently no one can seem to help. It’s extremely frustrating. I do not give out my personal cell phone number so it’s not as easy as just *use your phone*. I use the app for a reason. So much for it contributing to productivity.
Do not download - scam messages
by E33today
I downloaded this app as a point of contact with a hotel I stayed with and immediately started receiving scam and soliciting texts to my number. Super buggy anyway, wouldn’t use it for anything else. I’ll take the blame for not thinking through downloading a random messaging app that asks for you number, but will offer you a warning as well.
Have a Problem with Grandstream Wave? Report Issue
Why should I report an Issue with Grandstream Wave?
- Pulling issues faced by users like you is a good way to draw attention of Grandstream Wave to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Grandstream Wave customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Grandstream Wave.
