Onilo app not working? crashes or has problems?

Onilo Status

Last Updated on 2024-05-27 by StoryDOCKS GmbH

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Common Onilo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Onilo app on iOS and Android devices. Solve all Onilo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Onilo iPhone Issues and Solutions

Onilo iOS app crashes, not working, errors
Onilo iOS app network issues
Onilo on iOS has black/white screen

Onilo Android App Issues and Solutions

Onilo has errors/crashing/not working
Onilo server network connectivity issues
Onilo has black screen

Onilo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Onilo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Onilo app crashes or not working on Iphone (iOS):

Close and restart the Onilo app on iPhone
Update Onilo app to the Latest Version for iOS
Uninstall and reinstall Onilo iPhone app
Update your iPhone to the latest iOS version

Fix Onilo on iPhone unable to connect to server/internet connection issues::

To resolve Onilo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Onilo black/white screen (blank screen) on iPhone:

Follow the Onilo iOS app troubleshooting guide Here →

Onilo Android App Issues and Solutions

Fix Onilo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Onilo app issues:

Force Stop the Onilo App
1. On android, goto "Settings" » click Onilo app. » click "Force Stop".

Update Onilo to the latest version on PlayStore

Clear Onilo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Onilo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Onilo.

Fix Onilo unable to contact server/ Onilo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Onilo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Onilo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Onilo on android.

Solve Onilo black/white screens issue on Android:

Follow the Onilo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at StoryDOCKS GmbH, developers of Onilo.

About this app

Wir digitalisieren bekannte Kinderliteratur, arbeiten diese in einem intuitiv bedienbaren Format pädagogisch auf und bieten sie inklusive umfangreicher Lehrmaterialien online an. this app ist die beliebteste Lernplattform zur Förderung der Sprach- und Lesekompetenz von Kindern zwischen 4 und 11 Jahren. Für die Nutzung der App wird ein Benutzerkonto oder ein Schülercode benötigt.