Contact Artfol

Contact Artfol Support

Published by on 2023-12-29

About: The social network for artists. Artfol is made for artists, focused on
showcasing artwork and supporting any and all artists.



How to Contact Artfol Customer Service/Support

Artfol Contact Information

Listed below are our top recommendations on how to get in contact with Artfol. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Artfol. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Artfol LTD



100% Contact Match

Developer: Artfol Ltd

E-Mail: [email protected]

Website: Visit Artfol Website





Privacy & Terms:

https://artfol.co/terms-of-service.html

https://artfol.co/terms-of-service.html#privacy-policy




Reported Issues: 11 Comments

3.9 out of 5

By Payton Anderson

1 year ago

I accidentally deleted my account, please help me get it back

By Mary

1 year ago

Hi, i wanted to delete my account but forgot the password. So I visited the help center and followed the instructions but for some reason I didn't receive any confirmation code.

By basicaids

1 year ago

Hello, I wanted to change my password but I forgot my password. When I was trying to find a way to change my password, I noticed that it didn’t have an option where it says forgot password? I’m hoping that I can be able to change my password and thank you for reading my message.

By Kelly

2 years ago

I'm trying to reset my password and I am able to get the password token thing, but don't know what to do after. When I hit next on the app after typing my email nothing happens.

By Dawn

2 years ago

Hi! I deleted my artfol and now i wanted to come back. Unfortunately I cannot use the same email as my old account and handle. Is there a way to recover this back?

By Afrin

2 years ago

I made an account on artfol but I had to delete it. Now I wanna make a new account with the same email but I can't even tho I deleted the old account. I DMed you guys on instagram too but they said that you can't use the same email again. So what can I do to use the same email or can I recover my old account?

By Jay

3 years ago

I’m also having the same issue where it won’t let me sign in, even though I have an account and tried deleting it and redownloading it but there is nothing.

By Rowan

3 years ago

hi! I made my account earlier today and i have already made a post, but now i am not able to sign in. every time i try to it tells me to sign in again. I tried re installing the app but it still says the same thing.

By Jynreyn


Doesn’t Stand Out

I really wanted to like ArtFol, but I just never find myself wanting to use it. Without an algorithm I feel like my art reaches even fewer people, because the only people who ever see it are the ones actively scrolling the new posts the second I post anything (which is very brief, uploads quickly leave the new posts page). Which I know their argument is I have to engage with others to see engagement on my own stuff, but the next problem makes engaging with others a pain. The load times for everything on the app is extremely slow. It takes forever for pages to load and makes using the app a pain. I’ll often find myself scrolling on similar apps, such as Instagram, but given how long it takes everything to load on ArtFol I never find myself interested enough to stay on the app. That being said, I really love the gallery not being limited to set size images. Being able to upload images in their original shape and the app auto sizing everything to make your gallery appealing is amazing. I also really appreciate the efforts they make to ensure the picture quality isn’t downgraded. All things considered, this app is mediocre. It struggles to do the one thing it promised to (encourage better engagement for artists) and it has loading times that make using it a nuisance. It may still have good features, but not enough to warrant a better review. It’s not terrible, but it’s not great either.



By Vlory89


I have high hopes but...

I thought this app would be an even field for all artists but then you have the trending page which is the default segment in the explore section and in the last few days I’ve seen the same 10 artists on this section, how is this any different from Instagram pushing the popular accounts over others? Instagram easily puts the same account multiple times even after I scroll just once and I thought Artfol would be different but it isn’t. Another thing is that since it’s mainly artists right now, it’s just not easy to get the exposure to those people that are not artists so a true following cannot be created. I’ll stay and see how it develops, I am aware this is created by 2 people so the lag issues or any other technical problems don’t really bother me for now. I would like to think that people can be more understanding when it comes to that stuff otherwise go make your own app and see how you like being harassed by others because 24 hours in a day aren’t enough to fix everything. Anyway I’m still hopeful for this one.



By AzzyHop


Some suggestions?

Hi! I’ve been using your app for a little while now, a week or two at least, and I think it’s a great app! I do have some suggestions however that I think could improve the app experience for users! When I first joined I was a bit surprised of the 1 minute wait time you have to go through while posting. I understand it’s to prevent spam but maybe the time could be shorter or removed completely? There’s also no option to post videos or multiple pictures on 1 post. The next suggestion is just a personal preference, but maybe a dark mode for the app? I use this app a lot at night and the bright white screen is a bit much, but it’s not a super big problem. Other than that this app is really great! I can see it growing into a big platform someday and I’m glad to be a part of the community! Thanks for reading!




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Why should I report an Issue with Artfol?

  1. Pulling issues faced by users like you is a good way to draw attention of Artfol to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Artfol customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Artfol.


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