Citez app not working? crashes or has problems?

Citez Status

Last Updated on 2021-09-21 by Marcel Friedrich

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Common Citez Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Citez app on iOS and Android devices. Solve all Citez app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Citez iPhone Issues and Solutions

Citez iOS app crashes, not working, errors
Citez iOS app network issues
Citez on iOS has black/white screen

Citez Android App Issues and Solutions

Citez has errors/crashing/not working
Citez server network connectivity issues
Citez has black screen

Citez iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Citez app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Citez app crashes or not working on Iphone (iOS):

Close and restart the Citez app on iPhone
Update Citez app to the Latest Version for iOS
Uninstall and reinstall Citez iPhone app
Update your iPhone to the latest iOS version

Fix Citez on iPhone unable to connect to server/internet connection issues::

To resolve Citez network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Citez black/white screen (blank screen) on iPhone:

Follow the Citez iOS app troubleshooting guide Here →

Citez Android App Issues and Solutions

Fix Citez not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Citez app issues:

Force Stop the Citez App
1. On android, goto "Settings" » click Citez app. » click "Force Stop".

Update Citez to the latest version on PlayStore

Clear Citez App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Citez app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Citez.

Fix Citez unable to contact server/ Citez internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Citez » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Citez » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Citez on android.

Solve Citez black/white screens issue on Android:

Follow the Citez android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Marcel Friedrich, developers of Citez.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Citez Website

Privacy Policy: https://citezapp.com/privacy-policy.html

Developer: Citez App

About this app

By additionally adding tags to a quote you can collect and find relevant information across all the books in your library. Finished a book? Grow a personal knowledge base, shine bright in your next book discussion and never forget what you learned from the books you read! Summarize the most interesting insights from the book by adding a Learning to the book. this app helps you by giving you a variety of prompts to choose from. Just scan a text passage you like with your phone camera, let this app do its magic and add the quote to your collection. Tired of writing down quotes from books? With this app you can save your favorite quotes easier than ever! Saving and managing book insights has never been easier!