Scentsy Events app not working? crashes or has problems?

Scentsy Events Status

Last Updated on 2021-11-16 by Scentsy Inc.

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Common Scentsy Events Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scentsy Events app on iOS and Android devices. Solve all Scentsy Events app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scentsy Events iPhone Issues and Solutions

Scentsy Events iOS app crashes, not working, errors
Scentsy Events iOS app network issues
Scentsy Events on iOS has black/white screen

Scentsy Events Android App Issues and Solutions

Scentsy Events has errors/crashing/not working
Scentsy Events server network connectivity issues
Scentsy Events has black screen

Scentsy Events iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scentsy Events app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scentsy Events app crashes or not working on Iphone (iOS):

Close and restart the Scentsy Events app on iPhone
Update Scentsy Events app to the Latest Version for iOS
Uninstall and reinstall Scentsy Events iPhone app
Update your iPhone to the latest iOS version

Fix Scentsy Events on iPhone unable to connect to server/internet connection issues::

To resolve Scentsy Events network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scentsy Events black/white screen (blank screen) on iPhone:

Follow the Scentsy Events iOS app troubleshooting guide Here →

Scentsy Events Android App Issues and Solutions

Fix Scentsy Events not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scentsy Events app issues:

Force Stop the Scentsy Events App
1. On android, goto "Settings" » click Scentsy Events app. » click "Force Stop".

Update Scentsy Events to the latest version on PlayStore

Clear Scentsy Events App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scentsy Events app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scentsy Events.

Fix Scentsy Events unable to contact server/ Scentsy Events internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scentsy Events » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scentsy Events » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scentsy Events on android.

Solve Scentsy Events black/white screens issue on Android:

Follow the Scentsy Events android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scentsy Inc., developers of Scentsy Events.

About this app

That’s why our app features live polling and social media integration, plus the ability to and meet and message other Consultants registered for the event. Events are more meaningful when you feel engaged in the content and connected with your fellow Consultants. Maximize the excitement of your next Scentsy event with the Scentsy Events App. You can even view your achievements in the Recognition Gallery, get reminders when sessions are about to start, and view or rewatch content, all from your smartphone!