Contact First Commonwealth Banking Support

First off a third of the screen is taken up by a simple hi there, you can change the "there" to your name but otherwise you cannot get rid of it. In the meantime if you have more than three accounts you have to scroll through to see them. Then they merge all your accounts on the home page without giving you an exact total for pending and non-pending. As a small business owner I find this app less efficient and useful than the way it was. Understanding why they spent money on app development that makes it more pretty but less user-friendly is beyond me.

It’s hard to warn people of terrible banks when you don’t have Twitter but in one year I’ve seen it all with this bank. I’ve seen holds last over a week. I’ve seen ATM’s eat peoples checks. I’ve seen my jobs paychecks to me by this bank go through more issues than a troubled youth. I even was told a story from a co worker about the bank taking THOUSANDS of dollars out of their account and the CEO had to personally call them to apologize. Today my card was frozen because a transfer I’ve done for a year raised a flag for some reason. You deserve better.

Since our bank closed in Plumville, there is no convenient places for us to get quick cash, make a deposit or anything else, without paying 3.00 for an ATM machine in a convenience store. It may not have been feasible to keep the bank open, but you have taken a great service away from the loyal customers in this area that could use the ATM machine. I had previously used the bank in Rural Valley that closed, but they kept their ATM open so that people were not completely left with no options but to drive a distance to go to the bank. I always made deposits at the ATM, now I make them by my phone, and it takes like 4 days for me to get my money! You have definitely not improved anything for those of us in my area! Not happy at all!!!