Contact MyPompeii Support
Company Name: Parco Archeologico di Pompei
About: Do you want to organize your visit to the Archaeological Park of Pompeii and
discover all the contents dedicated to you and the points of interest? Download
MyPompeii, the official app of the Pompeii Archaeological Park
How to log
in.
You can access the application without a ticket and discover all the points
of interest in Pompeii.
MyPompeii Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: Parco Archeologico di Pompei
E-Mail: [email protected]
Website: 🌍 Visit MyPompeii Website
Can I trust MyPompeii app?
Protect your data and wallet. We investigate the developer's website (), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Useless.
by MikeF59
Doesn’t work at all. Even with a ticket.
Embarrassing for Italian tourism….
Never could get it to work
by Millerk95
Scanned both me and my friends tickets that we had just bought and couldn’t get it to recognize them. Even tried manually typing in the code and no luck. Useless for our trip.
Flawed in many ways; essentially unusable
by Bettercodewanted
App declared my valid order number as invalid. Had to scan someone else’s bar code to use app. After a few minutes of inactivity - well, there some walking to do - app logs you out and asks if you want to restart your tour. Really? And if you don’t have connection on that restart - it’s spotty in the park - it just keep spinning. Also, the content keeps trying to load online… why? It’s an app! Please keep at least something offline. Then, the site popup gives you a cut off 3 line description and the asks you to load a little more with another tap, it’s just annoying.
Eventually, the app couldn’t reconnect and just failed. There’s so much the app could do but it doesn’t: it could read the descriptions to you. The content could be more engaging. It could suggest an itinerary that covers the essentials.
Hire a good user experience designer; and if you have one, fire him/her.
Have a Problem with MyPompeii? Report Issue
Why should I report an Issue with MyPompeii?
- Pulling issues faced by users like you is a good way to draw attention of MyPompeii to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyPompeii customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyPompeii.
