Contact Puzzles & Survival

Contact Puzzles Survival Support

Published by on 2023-12-18

About: My goodness..



How to Contact Puzzles Survival Customer Service/Support

Puzzles & Survival Contact Information

Listed below are our top recommendations on how to get in contact with Puzzles & Survival. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Puzzles & Survival. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of 37GAMES



Verified email  

Contact e-Mail: [email protected]


38.89% Contact Match

Developer: ZiMAD

E-Mail: [email protected]

Website: Visit Puzzles Survival Website

51.43% Contact Match

Developer: Kristanix Games

E-Mail: [email protected]

Website: Visit Kristanix Games Website





Privacy & Terms:

https://www.facebook.com/PnS.37Games

https://gpassport.37games.com/center/servicePrivicy/privicy

https://gpassport.37games.com/center/servicePrivicy/service




Reported Issues: 13 Comments

4.4 out of 5

By Capita64

1 week ago

Я не получил награды за ивент колесо фортуны.

By Jordan vasquez

1 year ago

I recently lost my phone and purchased a new one. I can't get into my bigdaddy1122 account. Please help me out

By Shaft

1 year ago

I spent money on the game in state 494 under the name "Shaft - U dam Right". I would like to keep playing, but the game no longer loads on my Android device. I haven't yet bound my account.. how can I restore my game? Looks like I probably need to uninstall the game and reinstall.. but I am pretty sure I will lose my progress and golden hammer I bought. Help please. -Shaft

By Ieona5

2 years ago

Witam, zepsuł mi się tel na którym grałam. Chciała bym odzyskać konto. Po zainstalowaniu gry na innym urządzeniu zaczynam od początku. W jaki sposób mogę odzyskać konto?

By Erica Lynn Stambaugh

2 years ago

Paid for product and didn't receive

By Luis Pichardo

2 years ago

I need to speak with a Supervisor. I am getting nowhere with support. I have spent way to much money to keep starting my game from the beginning

By Mary

2 years ago

I accidentally reported a player, can I undo this?

By Lion Winterfell

2 years ago

I am having a problem logging into my account! I cannot get in! Need help! It’s saying I am banned for some reason!

By Frankie

2 years ago

Hello, am a player from puzzle and survival. I like to inform that I have a bot in our state 141 and it’s harming many players and leaving unfinished tiles. The bot am referring to is named “hanoifry” I need this AI to be removed as soon as possible please.

By Mélissa La Haye

2 years ago

J'ai perdu mon compte et mon alliance. Mon compte à été transféré dans Game center et moi je jouais locale. J'ai vraiment besoin que vous me redonnez mon compte locale. Merci de m'aider.

By litfuse293


An hour of gameplay

Literally an entire hour of it telling you where to tap. An hour of it telling you to spend resources and speed ups you probably don’t even want to use literally non stop. Honestly i completely lost any interest in the story because i just want to PLAY, i actually want to experience the game, and an hour of tutorial didn’t even cover other stuff- you literally need to cover a whole CHAPTER to learn anything else. What is this resource? What are these boosts? How do i get them? What does this mean? How do i do this thing? I don’t know, but it’s telling me to use them. It’s so frustrating, i literally said out load “oh my god, just let me play the game”. I hate apps which tutorials FORCES you to spend materials i would love to save for later, and if you think the same way then this app isn’t for you. If you love sitting through an hour+ of the game constantly telling you what to do literally non stop, and spending resources you could save up for better choices. if you love them waving five star characters in your face by letting you use their abilities that insta kill bosses and then tell you “you need to pay for this”. If you love gathering resources without even knowing what they do because the tutorial literally covers everything except what you want to know, then you bet this app is for you. It’s been frustrating, confusing, irritating and all around a terrible experience right out the gate.



By Cruiseguru


Bad app for gig workers

I finally decided to quit this app and delete it even though I had a level 28 HQ and was just under 100 million might. I am a gig worker and this app took up too much of my time and attention. It actually affected when I ate and when I slept too. Even though the Covid threat level has risen again, I need to return to work, mainly driving for Lyft. I got fed up with events like Break Loose, an obvious sales tactic to get players to spend money to earn all rewards during each eight hour event. Update: Every single day I come across a video advertisement for this game on my other game apps and they are all misleading. For example, several end with, “Can you escape from the prison?” That has nothing to do with the game. Overall, the game is really a sales tactic to get you to spend your money and it is operated poorly. If their video advertisements were true and accurate, they wouldn’t make as much money. That is how the people behind the advertising feel. Also, there is so much to this game that isn’t explained anywhere and it took months to find someone who could answer my questions. I really feel that the people running this game, never played it. Once I realized that, I decided to quit cold turkey. Now I get to sleep whenever I want and my meals are not delayed.



By SleepyFairy


Inevitable waste of time

I’ve played this game for awhile now. A year maybe. I enjoyed it at first. Match 3 puzzle is fun but there were lots of other fun things to partake in to earn resources and other rewards. Hero duels were fun too. At first. It’s clear that money has to be spent to be mildly successful in this game. I know. I’ve made plenty of purchases to help me out. But what is the point? My headquarters is level 18 my commander level 30, my top heroes 226 down to 210. So why am I always matched against players with heroes 100+ above mine? And why do all their heroes get to attack one after another after every move while mine have to wait for jewel build up? Today was the final straw. A level 50 commander attacked my headquarters 21 times in a row. I put shields up as often as I can but you can’t earn those so easily and I don’t turn on notifications because I don’t want notified of stupid things like my troop is done training. If there were some way I could retaliate even though they’re higher level or if there was a limit to the number of attacks! 19 million food resources gone! 5 days for my troops to heal! It’s B. S. really. All the stupid researching, gear, chips, modules mean nothing. I just wish it were a more fair matchup system.




Have a Problem with Puzzles & Survival? Report Issue

Leave a comment:




Why should I report an Issue with Puzzles & Survival?

  1. Pulling issues faced by users like you is a good way to draw attention of Puzzles & Survival to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Puzzles & Survival customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Puzzles & Survival.


Stop Ridiculous Charges.


Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →



Most Popular Apps in Games