Contact Virdee

Contact Virdee Support


Company Name:

About: Use the Virdee app to access your hotel. We partner with hotels to provide a
seamless experience when it comes to onboarding and any other service.


 
  2026-04-08

Virdee Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Virdee Website

Privacy Policy: https://virdee.io/privacy/

Developer: Virdee







3 Most reported problems 😔💔

4.7 out of 5

Doesn’t work

2025-10-13

by Cqmoore

I’ve submitted my ID verification 10 times. It seems to submit, loads the Home Screen but when I try to check in it doesn’t let me.

I’ve closed the app and reopened, restated my phone, all of it and no dice. Something that was supposed to be convenient is very much not.

Failed to load mobile key

2025-10-14

by Dan Man1988

Why have a mobile key app, if you can’t even load the mobile key? Locked out of my room twice so far

Scanning feature for ID verification doesn’t work

2025-10-15

by BrandonWarren13

I’ve tried for an hour to check in on the app. I can’t get past the ID/credit Card scan to verify identity.




Have a Problem with Virdee? Report Issue




Why should I report an Issue with Virdee?

  1. Pulling issues faced by users like you is a good way to draw attention of Virdee to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Virdee customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Virdee.


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