Contact CampusClear

Contact CampusClear Support

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About: #CampusClear is a free app built to help colleges and universities make informed
decisions about on-campus activity. It does not provide medical advice,
guidance, or diagnoses.



How to Contact CampusClear Customer Service/Support

CampusClear Contact Information

Listed below are our top recommendations on how to get in contact with CampusClear. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact CampusClear. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ivy.ai, Inc.



100% Contact Match

Developer: Ivy.ai, Inc

E-Mail: [email protected]

Website: Visit CampusClear Website

62.5% Contact Match

Developer: Alclear LLC

E-Mail: [email protected]

Website: Visit Alclear LLC Website








Reported Issues: 3 Comments

1.6 out of 5

By stephrox1


Not accurate

it asks if i am having different “new or worsening symptoms” that could be related to covid. news flash, i’m having new/worsening cough, sore throat, etc. because ragweed just started blooming. in order to come to class, millions of people will have to lie on this app, otherwise, we will have to quarantine because of a headache or something. This is a problem because most people who have covid symptoms are dealing with something else in their lives:hormones, allergies, stress, pre-existing conditions. Most people, when they start to get sick, write it off as something else. So either we assume we’re not sick, possibly spreading covid to others, or we assume we are based off the app’s quiz, which means quarantining regularly enough to lag behind on work and being isolated in one’s dorm On the second day, the app already doesn’t work(says “there is no rule matching the symptoms”) so how are we going to use this daily?



By olga_junior


Stuck on the Loading Screen

It’s been 40 minutes and counting...still on the loading screen. Clearly, this app is not ready yet to be released. Also, every day in the week leading up to the start of my period, I have a headache and never feel well, but this system cannot differentiate that, which is problematic if the student is being completely honest. Female menstrual cycle aside, many students get headaches as a result of being stressed about academics, for instance. Moreover, allergies are a real thing that students regularly experience, as well, since the ducts and filters of air vents in classrooms are seldom cleaned; furthermore, some older residence halls on my campus are notorious for their black mold, vermin infestation, and poor HVAC systems, which can contribute to healthy people having symptoms which mimic the virus.



By librarianm0m


App is not good

My campus asked us to use this app. I downloaded it, was validated in the system, and used it a couple of times. Then got a reminder notification and the app wouldn’t load from the notification nor from just opening it. I gave up on day 1 of this. Then it happened again on day 2; when the app finally loaded, I was kicked out of the system and had to reauthenticate, and the submit button wouldn’t work. I gave it several seconds and nothing happened. I deleted the app and reinstalled it, and it still won’t load. Just sits there with a “Loading, please wait” message on the screen. App is deleted for good now. Sorry, campus.




Have a Problem with CampusClear? Report Issue

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Why should I report an Issue with CampusClear?

  1. Pulling issues faced by users like you is a good way to draw attention of CampusClear to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CampusClear customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CampusClear.


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