NOQ app not working? crashes or has problems?

NOQ Status

Last Updated on 2022-06-23 by NOQ EVENTS LTD

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Common NOQ Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NOQ app on iOS and Android devices. Solve all NOQ app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NOQ iPhone Issues and Solutions

NOQ iOS app crashes, not working, errors
NOQ iOS app network issues
NOQ on iOS has black/white screen

NOQ Android App Issues and Solutions

NOQ has errors/crashing/not working
NOQ server network connectivity issues
NOQ has black screen

NOQ iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NOQ app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NOQ app crashes or not working on Iphone (iOS):

Close and restart the NOQ app on iPhone
Update NOQ app to the Latest Version for iOS
Uninstall and reinstall NOQ iPhone app
Update your iPhone to the latest iOS version

Fix NOQ on iPhone unable to connect to server/internet connection issues::

To resolve NOQ network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NOQ black/white screen (blank screen) on iPhone:

Follow the NOQ iOS app troubleshooting guide Here →

NOQ Android App Issues and Solutions

Fix NOQ not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NOQ app issues:

Force Stop the NOQ App
1. On android, goto "Settings" » click NOQ app. » click "Force Stop".

Update NOQ to the latest version on PlayStore

Clear NOQ App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NOQ app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NOQ.

Fix NOQ unable to contact server/ NOQ internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NOQ » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NOQ » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NOQ on android.

Solve NOQ black/white screens issue on Android:

Follow the NOQ android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NOQ EVENTS LTD, developers of NOQ.

About this app

this app allows you to order and pre-pay for food and drink from vendors while at participating events. You get notified when your order is ready for collection, which you can then pick up without the need for queuing.