Contact MixBit: Subtitles for Videos

Contact MixBit Support


Company Name:

About: For vloggers, DIY enthusiasts, or those with a vast international audience,
integrating captions into your videos can be a game-changer. In the realm of
social media dominance by videos, a significant number of viewers prefer silent
content consumption.


 
  2024-02-22

MixBit Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.





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https://subtitle.thecloudtutorialusers.com/#/main/articles/1604311032044






3 Most reported problems 😔💔

4.2 out of 5

Extremely Disappointed

2025-02-14

by Epic Gaymer 🤠🤘

It’s a decent app but i was only able to caption 3 videos before I had to pay money. I get that the app developers have to make a living somehow, but it makes that app unusable. It’s so frustrating to me that every single auto-captioning app costs money and not everyone can spend that. Captions are a necessity to people who are hard of hearing and people shouldn’t have to pay extra so they can understand something. I can understand charging for special fonts or colors but it charges you to use the app at all

Doesn’t work!

2025-02-15

by Nonik Hall

I bought this app to help me save time so I didn’t have to translate videos on my own but it didn’t do what it was supposed to do. It kept getting stuck and I had to retry four different times and it still didn’t work. By the time I uploaded the video it kept giving me an error message saying that I couldn’t translate to the language that I wanted which is Indonesian to English. And for the parts it did translate, alot of it was wrong so when I tried to edit manually I got more errors. I WANT MY MONEY BACK!

Transcription did not work well for me

2025-02-16

by Lizlu12

This app was not able to accurately transcribe my video. I’ve tested other apps and subtitles were accurate, so this is an issue with this app. I paid the $2.99 to upload a prerecorded video but transcription was missing chunks of text, so it’s not usable for me.

How do I get a refund? I can’t use this app to caption my videos if the captions are not accurate and doesn’t pick up all audio.

Please help me get a refund!


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