Jumpspeak | Language Learning Reviews

by Capt. Sir

Purchased a ‘lifetime’ membership, a master class, and w/o understanding the additional charge, ‘live tutoring’, but all the while keeping in mind that there is a 100-day ‘risk-free’ trial.

Somewhere in there I apparently missed that the live tutoring only has a 7-day trial and is also ‘non-refundable’, at $295month

Before I knew this, on day 5, I tried and was unable to log into the live tutoring app because I was prompted to pay. I let it go and tried again a few days later w/same results.

Frustrated w/the experience I wrote to cancel and was informed that my live tutoring purchase, which billed $295 on my card w/o my knowledge, was nonrefundable. Through back and forth I ended up canceling everything. I had to implicitly ask for a refund on my my original $249 lifetime membership and the $59 masterclass.

$599 purchase, where I was led to believe I had a “100-day risk free trial’

To date I have not received my refund although I got an email saying the $245 & $59 refunds are ‘in process’. Apparently I’m out $295 for a service I never was able to access or use.

Clearly Jumpspeak banks on customer misunderstanding. I’ve never experienced a business that would not refund a product or service that was not accessible or used, when cancelled days after purchase.

by Dr.jaleal

I am extremely disappointed in JumpspeakLanguageLearning and this company. I saw an ad on Christmas Day for a discounted sign up price. I was excited to try out JumpspeakLanguageLearning at the price of $59. After signing up, it takes you through a list of “add ons” that I quickly went through with no intention of subscribing to. A week later my card was charged $295, almost six times the amount I had originally paid. I reached out to customer service who said I was signed up for a tutoring service that I had not used nor will use. I told them there must be a misunderstanding because I was never aware of signing up for this service and had not used it. I asked if I could be refunded under the circumstances. After going back and forth over email THEY REFUSED TO REFUND ME! They said they would cancel the service but that they would not refund me. The company took $295 from my card on file without me knowing. I am a teaching assistant at a university training to be a professor. Many of my students need to fulfill a language requirement to complete their degree. I was hoping to share JumpspeakLanguageLearning as a helpful tool to many of them. However, like them, I will REFUSE because I cannot lead my students to support an unethical company like Jumpspeak

by J@372827xgdg

Saw an ad on Instagram to try this 100 days for free and fell for the bait. Ended up being charged on my credit card less than 5 days after signing up. It might’ve been fine if JumpspeakLanguageLearning was good, but it doesn’t work well at all. Just opening JumpspeakLanguageLearning will sometimes cause it to freeze at the home screen or time itself out and close automatically. Additionally, when you are able to login, JumpspeakLanguageLearning doesn’t always pick up what you’re saying and the responses are strange.

I should’ve read reviews first but trying to get a refund for the fraudulent charge and cancelling the membership is a nightmare. You’re constantly rerouted to an automated response. Other than the billing support person that threatened to ban my account and fight the dispute I put in with my credit card company with all their might, I don’t know if any actual person works at Jump Speak, it all seems to be powered through AI in the worse way possible.

I’d recommend using Duolingo, Babble, italki or even ChatGPT instead.

by R3v13WKINS

As promised, I wrote a critical review of this product and their interesting “trail” method. I downloaded JumpspeakLanguageLearning with the expectation that I would be charged after the trial period ended. Instead I was charged the full price when I started my trial. After not being satisfied after 10 minutes on my initial interaction with JumpspeakLanguageLearning , I wanted to cancel and expected a painful refund process. To my amazement, the refund process/followup emails was readily addressed less than 12-24 hours. So I give it to them, the company is responsive and provides great customer care. Just not happy that they charge you full payment during your trial period or do not disclose this information candidly in their agreement. Such a weird payment scheme, that is not common/ that does not put faith in a company. But if you wish to cancel and get a refund, surprisingly it was streamlined and efficient. Who knows if they will even post this on their review site.

by JJFireStorm

Wow. If I wanted to spend the absolute minimum amount of time building an app just so I could promote it as an affordable option and then just flood unwitting victims with up sells costing several times more than the original offer, which after skipping and bypassing reveal only a shell of an app with horrible voice detection, no formal instruction or guidance, just a bunch of AI chats that will jumble languages together you aren’t even trying to study, not recognize even basic spoken words in the language of study, and ZERO of the promised value, THIS IS JumpspeakLanguageLearning I WOULD BUILD.
You will get ZERO guided instruction, ZERO videos onto watch, ZERO constructive feedback other than the AI ‘critique’ of the horrible speech to text feature that got more of the spoken words wrong than it got right.
PLEASE don’t waste your time on JumpspeakLanguageLearning or this company. Their objective is to extract the maximum amount of money from you as possible and no focus on providing actual value - at least if you’re not independently wealthy and can’t afford to pay - I’m pretty sure all the upsell attempts added up to well over $1K/year. Possibly multiples of that.
We’ll see how ‘risk free’ their refund offer actually is.

by Jspabq

I signed up for the free trial of the lessons and the AI tutor with the intention of trying JumpspeakLanguageLearning “risk free.” I signed up on the website on my phone. My phone saved a password that I made when signing up. I used JumpspeakLanguageLearning a few times and found it wasn’t what I was looking for.

When I tried to sign in to my account to cancel before the free trial ended, the password my phone saved did not work. I clicked ‘forgot password’ and a message came up saying that if there was an account associated with my email they would send me a link to reset my password. No email came through, in either my inbox or spam folder. I tried the forgot password link several times, to no avail.

Today my trial period is up and I was charged for both the subscription and the AI tutor. I knew the program was advertised as 100-day money back guarantee so I wasn’t too worried. I was able to cancel my lesson subscription and I expect to be refunded. HOWEVER I was informed that I could not receive a refund for the AI tutor ($99) because I didn’t cancel within the trial period. WHAT A SCAM! I wasn’t able to log in to my account to cancel!!! I’m beyond disappointed and upset. I doubt I’ll ever get my money back but I’m going to try!!!

by SmidgenMama

Jumpspeak is a fun immersion-ish app where you end up listening and speaking right away. It’s full sentences at first, so trying languages with alternate alphabets … there’s no tutorial so I wouldn’t say it’s a beginner app.

(I’m messing with French, Italian, Spanish, and German, and because the pronunciations are decipherable from my English background—French being the most challenging—they’re ok but I’m still not sure it’s a Day 1 option for many learners.)

But JumpspeakLanguageLearning is a mess. My first day in JumpspeakLanguageLearning , my “day streak” displayed as 2 rather than 1, went back to 1 the following day, and after a week of use still won’t go beyond 2. There’s a “how was your lesson” question at the end of each one, and even with a frowny face response, there’s no feedback I can find on JumpspeakLanguageLearning or their site to report bugs. Some lessons switch to the wrong speaker so the same person asks the other person to two different parties when you can tell by context it should be swapped. And some lessons the voice recorder just doesn’t pick up on what you’re speaking aloud, but then in the next lesson it’s fine with the exact same phrase.

I would love to see this be a solid resource, especially for people who would benefit from speaking and listening practice. But for now, I’m not keeping my subscription.

by Miaukitty

(Language: Japanese.)

1. The first bit of the conversation was fine, then it got stuck in a loop going back and forth with thanking each other over and over. Did the same thing upon saying goodbye. I thought it was maybe trying to offer different ways of saying the same thing, but it became repetitive.

2. It often corrected things I said correctly. For example in English, if I said “the street is busy,” it would tell me “the sentence is incomplete, instead of saying ‘the street is busy,’ it would be better to say ‘the street is busy.’” I slowed down and enunciated more clearly, but that didn’t help. Then I knew I had said the wrong word at one point and it didn’t correct me at all.

3. The conversation text is in romanji, but the corrections and suggestions use kanji with no furigana. So if you can’t read Japanese text at all, it’s useless and if you can, but don’t know a lot of kanji, it’s not very helpful.

4. Many of the AI’s messages were in textbook formal Japanese and a lot of the vocabulary and phrasing typically aren’t used in regular conversation, formal or not.

I really wanted this so I could get over my speaking stage fright, but if anything, I think it would teach me to say things that will sound weird and awkward during real life conversation and make me listen for phrases no one uses. Sadly disappointed.

by Nico Rivers

I tried jumpspeak for a month and it’s not for me. JumpspeakLanguageLearning doesn’t teach what individual words mean when following the lessons but rather just whole phrases. I’m an English speaker learning German and the grammar rules are very different between the two languages. So for me, learning each word and the grammar is very important, but not offered in the lessons on jumpspeak.

The ads I saw focused hard on the AI portion of JumpspeakLanguageLearning but that was also lacking for me. I know this tech is new and maybe it will be better in a year or two.

After a month I decided this method of learning is not for me and cancelled, requesting my $70 back as part of the 100 day gaurantee. They cancelled my service but have given no refund. They also stopped responding to emails so I had to open a dispute with my credit card company.

by Nickname Gestapo

I’m not sure why the text of what is said was removed in the writing lessons. When I first started using JumpspeakLanguageLearning the words which were spoken were there to read. Now they have been replaced with an visual of audio track. Being able to read what was said was far more usefully to internalize the content of the lesson. I now find it a bit frustrating to use JumpspeakLanguageLearning and have not been as interested in using it as a result.

Here’s a story for your developers… As a user, I would like to be able to read the words of the conversation being taught in the lesson, so I can reduce anxiety about not understanding what’s being said and internalize the conversation better.

I hope you take this seriously and will agree JumpspeakLanguageLearning is much less daunting to use when the words are there for people to look them over while trying to learn them.

by RoDeshene

Let me tell you about my very short experience. I’m trying to become much more fluent in Japanese, and I saw this as a really great tool as I only have few speaking partners and they are all sleeping when I’m awake and want to practice. Enter Jumpspeak. I saw ads for JumpspeakLanguageLearning and was excited to give it a try. I thought the price was a little steep for essentially an AI practice partner, but if it got me speaking more, I was all for it. Boy was I wrong. The conversational topics seemed forced and limited. Almost as if they didn’t know what else to include in JumpspeakLanguageLearning to talk about. There were no apparent conversation choices about more relevant topics, making me feel disengaged. Often times the AI would catch itself in what I call a “compliment loop” where you both are saying the same thing over and over add infinitum. Other times, I get the SQL database information (that I shouldn’t get) and in a JAPANESE accent but in ENGLISH the bot reads the DB info. This happened to me 3 times, and each time broke the flow and immersion of the experience. This was enough for me to request a refund. While JumpspeakLanguageLearning does have massive potential, it’s isn’t there yet. For it to be in release and still have major bugs appear so frequently, but charge so much and for support to be so shallow is unacceptable for me. If things improve, I could potentially be back, but for now, this was a massive waste of my time, research, money, and energy. Unfortunate.

by Rustlestilkin

I'm really hoping that the developers improve the reliability of JumpspeakLanguageLearning because it could be great and maybe much more effective than Duolingo. The main issues are sometimes long delays in processing speech, complete app crashes when you repeat a sentence (which require you to restart JumpspeakLanguageLearning and have to repeat the entire lesson), the skip button not working, and consistent problems interpreting simple speech. With the last issue, when I speak "No, ella no habla bien español," for example, it recognizes the first "no" but no matter how I say the second "no," it cannot recognize it (noting here that several native speakers from different countries have said that my pronunciation is excellent--plus, why would Jumpspeak accept the first "no" every time and not the second one?). Plus when the skip button doesn’t work and JumpspeakLanguageLearning isn’t excepting your response, your only option is to, again, close JumpspeakLanguageLearning . I could put up with problems like this in a free app, but not one that I'm paying $80 a year to use. How do I request a refund?

by Ehab_in_San_Diego

Downloaded JumpspeakLanguageLearning for French last week.
Love the constant ability to speak as compared to other apps. The AI Bot has some great potential for practicing free form dialogue.

Here are my issues/suggestions for improvement:
1. I can not get the translation to appear in the Speaking & Reading Mode despite changing settings to “auto translate”. (Ironically, the reading function does work in immersive mode).
2. Slowing down the speech doesn’t work in Speak mode. Makes it hard to catch what the chatbot is saying especially as the translation isn’t coming up.

3. The voice recognition is frustrating. Seems to stumble on single syllable words (eh, eu, y, a,) and brand names (Uber).

4. It would be nice to be able to go back and read a transcript or save the recordings of what I’m saying.
Without that, I feel like I’m just reading out loud without full context. Sometimes I learn a phrase but there’s no chance to go back to it.

5. I don’t see the course work in JumpspeakLanguageLearning for French. AI Chatbot/Tutor also doesn’t save the dialogue so can’t go back to learn from it.

6. I saw the demo video showed lessons in verb conjugation/. Not seeing that with French version.

Great potential and feels more relevant than DuoLingo or Babbel but still has a way to go to be fully robust learning tool.

by Leighanna87

I just did the 3 free lessons. I do like the conversational style of learning. I’ve been using “the other app” for years and learned words in these 3 lessons I’ve never seen or heard before. Maybe it’s different when you pay for it, but there was no way I could find that would assist you in learning how to say a new word so I was essentially left to guess. Several times I’d have to skip something because it wasn’t registering what I was saying. The words would turn green except one or 2 then when I’d go back to say them, words that were green would change back and I’d never make it through the whole sentence. When I clicked review to learn how to say what I missed it didn’t register a single word I said, so I’d have to listen to the sentence then hit skip to make it to the next one. I’m not really interested in paying $80+ for an app that doesn’t work well.

by Thoughtwords

I really like the idea of Jumpspeak as an app, however, the execution leaves a bit to be desired. Well, the idea of conversing in someone real time with an AI is appealing, many of the conversations devolved into over exaggerating pronunciations to get JumpspeakLanguageLearning to recognize what I am saying. For example, I have had to repeat the same phrase more than a dozen times to get JumpspeakLanguageLearning to recognize that I’m saying “hablo” (the correct response) instead of “habla” (what it keeps thinking I’m saying), or similar. Additionally, there doesn’t seem to be much in the way of progression in the lessons so much as the lessons seem to be structured to practice a specific situation that the learner has already experienced, perhaps, in another app or classroom. Overall, this might be a good tool to practice or refresh, but isn’t great to learn the first time.

by Frankayyyyyyyyyyyyyy

First, I have to say that I love JumpspeakLanguageLearning overall. I had gotten bored of Duolingo after an 840 day streak and JumpSpeak revived my joy for language learning. I want to see the designers continue to develop the content and address some bugs. For example, the main language of JumpspeakLanguageLearning switched from English to Spanish after I tapped my profile picture in You tab. I was just trying to change the picture, not the language. Another bug is that during one of my Italian lessons, the answer was in French. I have a screenshot of what happened but I’m not sure where to post it. I’m sure these bugs can be fixed easily. I look forward to seeing JumpSpeak improve and grow!

by Kaydot73

I love Jumpspeak so much. I have a 502 day streak on Duolingo but I feel like I’ve learned so much more on Jumpspeak in only 49 days. The difference is that the words and phrases you learn on Jumpspeak are actually useful and you can use them in real conversations. There are none of the dumb things that you find on Duolingo (“the rabbits are having tea in the garden”). I try to do each Jumpspeak lesson twice because I am not good at understanding what I am hearing, so first I will do the lesson with the words turned on so I can read it, then I will do it again just listening. I think it’s really helping me. The only thing I don’t like is sometimes it says I am not pronouncing something correctly, when I actually am (little words like y, al, el, lo, etc. But it’s not a huge deal.

by A-ayron

I love that this is the closest thing you have to simulate real conversations with locals minus doing it in real life. This chatbot concept does open the door to build fluency drills without having to feel embarrassed about how to say proper pronunciation. However, I think this type of app only taps into a small portion of what is required to learn a language. You still need to be aware of basic grammar/sentence structure/tenses in order to fully excel in JumpspeakLanguageLearning, and that requires other software like Rosetta Stone in order to fill in that gap.

It would be more attractive if you had the tutor and conversation database updated for more languages. Also, having only kanji available as text for Japanese is going to be a severe learning curve to get over unless you have an option available for English phonetic alphabet pronunciation for those that haven’t studied kanji/don’t have the time for it.

All in all, it is a fantastic app, fun to play with for just a few minutes a day, and it makes me more determined to want to learn/speak French more fluently.

by Honestly1

I am thoroughly impressed!! I didn’t think I would buy JumpspeakLanguageLearning because I thought I could probably do the same thing using Chat GPT or Bing., etc. But once I tried it out there was no comparison. At least so far. The AI spoke with me like a real native speaker. I was able to lead the conversation however I wanted and ask for clarification on words I didn’t understand while we were still talking. Once I decided to end the conversation I received feedback on my conversational errors. Which helps a lot! Me and my AI called each other my nicknames, which I loved! The time went by so fast. Without realizing I had been chatting for almost an hour. I had initially only intended to chat for 15 minutes. I plan to use this a lot! I ended up paying for the year. I believe it’s worth it for the goals that I have. I’m in love with JumpspeakLanguageLearning and so exited!!

by Physicstrader

I have been using apps to learn a language now for a long time. I have pretty much used all of them. The one I always wanted was the one that can help me speak and pronounce correctly. Well, JumpspeakLanguageLearning is here. JumpspeakLanguageLearning is both fantastic and incredible. I have been using it now, and I converted to a lifetime member. The Artificial Intelligence Engines is very accurate and responsive, and it has already helped me with my speaking, communication and pronunciation. This is the primary app I no0w use; anything else is secondary, in my humble opinion. Also, the support team is incredible and responds very fast. I highly recommend JumpspeakLanguageLearning. I have spoken to them and asked them to please develop this for other languages.

by Mestuptim

I’ve been using JumpspeakLanguageLearning lately in addition to Babbel, and find it extremely helpful for being thrown into speaking conversational Spanish It’s pre set conversations, and in the past few months of using it I’ve noticed updates that help recap the same vocabulary This is not a app specialized in learning the grammar step by step, but is the best Spanish learning service I’ve ever come across for responding to sentences real time; and then improving on the lesson after Highly recommend using alongside another “slower” in depth app to really hone in on learning how to speak. Definitely recommend and it also makes the lessons quick enough to do even when you don’t have a lot of time

by KotzyMJ

I’ve been using Jumpspeak for almost a year now. There were definitely bugs in the beginning, but the developers have been super responsive. JumpspeakLanguageLearning is now a pleasure to use, even if I only have a few minutes to practice Spanish. I found JumpspeakLanguageLearning online while living in South America. My Spanish was rough, but it was hard to practice speaking and listening comprehension with other people because of anxiety issues. Jumpspeak has helped me feel more confident in my interactions with Spanish-speakers. The conversations on JumpspeakLanguageLearning are relevant and natural-sounding. I have been told that my accent and flow while speaking Spanish are excellent. I will say that I recommend beginners to use supplemental sources for learning grammar, as Jumpspeak does not focus on that. However, it is by far the best conversational practice tool I have found- especially for people with anxiety. Highly recommend! Glad JumpspeakLanguageLearning exists!

by Kmartin238

As someone who has a lot of anxiety about practicing my Spanish with others, JumpspeakLanguageLearning is fabulous for practicing - and frankly just fun! I’ve never been so consistent with a language app and enjoyed it so much! I now look forward to my daily practice sessions.

I do sort of wish I could change my original choice on JumpspeakLanguageLearning of what I want to learn Spanish for. I want it for work, but only for speaking with parents and students who speak Spanish at my elementary schools, so my choice of “work/career” was maybe not the best choice. It would be nice if there were an option to change that to see if another choice would’ve been more relevant.

by Jonnyk29

Jumpspeak is a great app for learning how to speak different languages. JumpspeakLanguageLearning does a great job with personalizing the experience for the user. JumpspeakLanguageLearning offers you to learn up to 17 languages per membership. You're able to have conversations with an Al tutor in the language that you choose to learn and the Al tutor gives you feedback on what you could have improved in the conversation. In addition, you can choose to practice conversations in different scenarios such as for dating, family gatherings, and etc. If a person is trying to learn Spanish or any other well known language I would definitely advise JumpspeakLanguageLearning to them.

by Wavys Wife

Jumpspeak is a remarkable language learning app that offers an exceptional experience for those seeking to learn Spanish. JumpspeakLanguageLearning 's user-friendly interface and well-designed features make it an ideal choice for language learners of all levels. Jumpspeak provides comprehensive lessons that cover various aspects of the Spanish language, including grammar, vocabulary, and pronunciation, ensuring a well-rounded learning experience. Additionally, JumpspeakLanguageLearning 's bug-free performance enhances the overall user experience, allowing for seamless navigation and uninterrupted learning sessions. With its impressive content and flawless functionality, Jumpspeak is undoubtedly a top-notch language learning tool for anyone looking to master Spanish.