Contact Campspot RV Camping Support

by Mountaingoat_99

This is yet another tech company refusing to do anything about, or take responsibility for false content on their platform.

We booked a premium tent site on a lake, and paid extra for it, and they even gave us the option to pay an extra $50 to ensure they held the exact site we picked, thankfully we didn’t fall for that scam. When we showed up the campground manager told us we didn’t want the site anyway, and showed us why. It didn’t even exist, unless we wanted 5 square feet in between 2 RVs.

He then went into a long story about how he’s asked the owners to take down the listings for tent camping, since they don’t actually have any, but they’ve refused. Then he offered us a grass field no where near the lake. We reluctantly agreed, and started to put our tent up and realized it was where all the RV campers took their dogs to crap. Needless to say, we packed the car back up and found a cancellation at a local lodge and left that place behind.

I reached out to Campspot and they said they aren’t responsible for anything hosted on their app, but they would reach out to the owners. Over a week later and that campground still has non-existent tent sites listed to reserve.

by JHStorm

So I agree with everyone saying that the app is super easy to navigate, but I also agree with another reviewer that you should be able to put in your site type and rig size at the beginning of the search because that changes the availability. Also, I find it really odd that you can’t see the sites you’ve booked through there or sign into your account on the app to see your upcoming reservations. The app IS super simple, but almost too simple. I think with a few changes it would be a good app, but as of right now I’m just going to keep using the website.

by Smokin_barrel

App works well to find campgrounds in an area and provides reviews and reservation ability, BUT it would be nice if it allowed you to enter your RV details at the beginning of the search, or save it in a profile, rather than when you are booking. This means you have to enter the info each time you look at a CG, and availability changes depending on this info. Web version remembers the info so you can immediately see availability. Also, not all CG’s are members of this app so you only see a portion of possible opportunities.