Contact Soundtrap Studio

Contact Soundtrap Studio Support

Published by on 2023-09-01

About: Soundtrap is an online, collaborative music and podcast recording studio. Make
music with hundreds of software instruments and thousands of high-quality loops,
or record podcasts easily.



How to Contact Soundtrap Studio Customer Service/Support

Soundtrap Studio Contact Information

Listed below are our top recommendations on how to get in contact with Soundtrap Studio. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Soundtrap Studio. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Spotify Ltd.



100% Contact Match

Developer: Spotify Ltd.

E-Mail: [email protected]

Website: Visit Soundtrap Studio Website



More Matches

Get Pricing Info for Spotify
Contact Spotify! Or Contact Support
Need help using Spotify? Try their Help Center now!
Spotify in the News!


Social Support and Contacts

Spotify on Facebook!
Spotify on Twitter!
Spotify on LinkedIn!






Reported Issues: 6 Comments

4.4 out of 5

By alan cameron

1 year ago

Good day guys ... please contact me to discuss my subscription to Soundtrap. The charge seems to be incorrect monthly so I would like to cancel as there has been no response to my previous email requesting assistance. Previously Mario has been very helpful, however this is a different accounting matter. Best regards. Alan Cameron

By Trailiss Miller

2 years ago

I have a unauthorized charge to my debit card I don’t even have a Soundtrap account!

By Jose Mangual

2 years ago

The website is down and payment still came out of my account

By ivkhc


STUPID IDIOTIC APP

I HÂTE THIS APP WITH MY WHOLE ENTIRE PITIFUL EXISTENCE. NOTHING CAN EXPRESS MY ANGER TOWARD THIS ABSOLUTE STINKY GARBAGE TRASHY APP. me and my sister had been working on a song together for OVER two MONTHS, not days MONTHS, we saved it every time we closed the app. one day i opened the app and it said it COULDNT save right then because SOMEONE ELSE had updated the app. THEN IT CONTINUED TO DELETE OUR WHOLE SONG WE HAD BEEN WORKING ON. I HOPE THÉ CREATORS READ THIS AND RELIZE THAT THE PAST YEARS MAKING THIS LITERAL GARBAGE APP WAS A COMPLETE WASTE OF THEIR PURPOSELESS LIVES. I HOPE YOU SEE THIS AND REALIZE THAT THIS APP NEEDS SOME MAJOR UPDATES BECAUSE IT IS SLOW AS CRAP. and one more thing I HOPE THE CREATORS REALIZE THAT THEY RUINED MY CHANCES OF BECOMING AN ARTIST. THANKS A LOT. MY LIFE IS RUINED. I HAD HUNDREDS WAITING FOR THAT SONG TO COME OUT. THANKS FOR ABSOLUTELY NOTHING. don’t get this stupid app, don’t support the blockheads who made it. excuse my foul mouth but this app doesn’t deserve to have people downloading it because it truely ruined my career. my name is yuma and i am 26 years of age. i control my temper usually but this FREAKING FRUSTRATING APP has got me screaming at my only son. i hope the creators are not chickens i hope they respond and give me an update.



By DaRealJman


DON’T GET THE APP!!! REALLY BAD

This review comes from someone who uses an iPad to make beats. When you first open the app, it flips the screen like how you normally use an iPhone. It isn’t too bad until you have a tablet with a keyboard attached to it. You could flip the screen until you create a new project. I feel like it isn’t necessary to fill in my personal information like my email and birthdate. I just want to enter the app and make beats. When making a beat, the app tends to lag and freeze up. I couldn’t save my project a couple of times when this happened and ended up losing my progress. The app needs to automatically save your progress instead of having to do it manually once in a while. It lacks the ability to edit your notes with a piano roll. The interface isn’t really user friendly like GarageBand. I found the volume throttle and tools like it difficult to turn it.



By creed2cruisecontrol


Could easily be great, but isn’t.

Does anyone else seem to randomly lose the ability to login? I’ve had to recreate accounts because after a little while I can’t get into my account anymore. “Login failed. Please try again.” Apparently there’s no way to fix this, and there’s no customer service and nothing online. This has happened 3 times and I’ve lost ALL of my music every time. WHY is there no customer service? When actually able to access my own account…Unless you’re using a MacBook, syncing is impossible, even when PERFECTLY in time with the metronome…each track is off from the previous one which is just ridiculous. You can only be in a room with one person at a time…whyyyy? That’s just ridiculous. Why isn’t anyone smart enough to make these basic changes to fix these issues? I don’t recommend this app for these reasons.




Have a Problem with Soundtrap Studio? Report Issue

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Why should I report an Issue with Soundtrap Studio?

  1. Pulling issues faced by users like you is a good way to draw attention of Soundtrap Studio to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Soundtrap Studio customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Soundtrap Studio.


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